Category Archives: Artificial Intelligence
Artificial Intelligence is Starting to Shape the Future of the Workplace – JD Supra
Updated: May 25, 2018:
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Artificial Intelligence is Starting to Shape the Future of the Workplace - JD Supra
Artificial Intelligence Contributes Higher in Healthcare Compared to Other Industries – EnterpriseTalk
KPMG survey has revealed that 53% of healthcare executives believe the healthcare industry is ahead of most other sectors in the adoption of artificial intelligence (AI)
The latest report from KPMG has stated that more than half (53%) of executives say that when it comes to the adoption of AI, the healthcare sector is quite ahead to other industries. As per the report, 37% of healthcare executives believe factors like cost and skill barriers are slowing the AI implementation in the healthcare industry.
The Critical Role of Cyber Security in Healthcare
The adoption of AI and automation in hospital systems has increased exponentially since 2017, found the report. Nearly 90% of respondents believe AI is already creating efficiencies in their operations, and 91% say AI is expanding patient access to care. AI will be effective in diagnosing patient illnesses, say 68% of respondents. Meanwhile, 47% believe diagnostics will have a significant impact by 2022, according to the study. Respondents also said AI would have a positive effect on process automation. Around 40% of them think AI will assist providers with better X-rays and CT scans. It will continue to advance the digitization of healthcare as per the KPMG survey. With the help of AI technologies, 41% of respondents expect improved records management, while 48% believe the most significant impact of AI will be in biometric-related applications.
In the field of healthcare and diagnostics, studies have shown that AI can assist doctors while making informed decisions, and enhance patient diagnostics, even to the extent of identification of cancer. Nearly half of healthcare executives said their institutions offer AI training courses to employees, and 67% say their employees support AI adoption.
On the flip side, there has also been suspicion that AI has increased the overall cost of healthcare more than half of the surveys respondents feel this way. This suggests that healthcare executives are still trying to determine the most cost-effective areas to use AI tools. Two of the major concerns for healthcare companies are privacy and security. According to the survey, 75% of respondents have concerns that AI could threaten the privacy and security of patient data, while 86% say their companies are taking steps to protect patient privacy as they implement AI.
Cyber Security- Only 17% of Global Enterprises are Cyber Resilient Leaders
Healthcare leaders agree that AI will play a key role in improving care delivery, with 90% of respondents saying they believe that AI will improve the patient experience. The results show that once leaders address key issues to implementation, the benefits of AI could outweigh potential risks. Applying AI to unstructured data will also be quite useful in the diagnosis and more accurate prognosis of health issues. Supported by doctors, AI could well be the closest tool to increase the accuracy of healthcare analysis and provide much more error-free results in days to come.
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Artificial Intelligence Contributes Higher in Healthcare Compared to Other Industries - EnterpriseTalk
Artificial Intelligence + Robotic Process Automation: The Future of Business – Wire19
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RPA and AI are among the top technologies that are gaining grounds in the global business space, the others being cloud, mobile applications development, Internet of Things etc. Artificial Intelligence & Robotic Process Automation are expected to bring about major changes in terms of knowledge & skill requirements. Therefore, its inevitable for aspirants to be prepared for new-age job roles in the near future.
Related read: 5 decisions CEOs need to make in 2020 for embracing technologies faster
At Intelligent Process Automation Summit, Network & Benchmark with leading experts championing concepts, theories and applications in the automation domain. Map and Design a Winning Automation Strategy & converse on failure-free implementation. Only at this exclusive opportunity gather insights from leading industry experts.
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Artificial Intelligence + Robotic Process Automation: The Future of Business - Wire19
Could artificial intelligence have predicted the COVID-19 coronavirus? – Euronews
The use of artificial intelligence is now the norm in many industries, from integrating the technology in autonomous vehicles for safety, to AI algorithms being used to improve advertising campaigns. But, by using it in healthcare, could it also help us predict the outbreak of a virus such as the COVID-19 coronavirus?
Since the first cases were seen at the end of December 2019, coronavirus has spread from Wuhan, China, to 34 countries around the world, with more than 80,000 cases recorded. A hospital was built in 10 days to provide the 1,000 beds needed for those who had fallen victim to the virus in Wuhan 97 per cent of cases reported are in China.
The World Health Organisation (WHO) has said the world should prepare for a global coronavirus pandemic. The virus can be spread from person to person via respiratory droplets expelled when an infected person coughs or sneezes. According to the WHO: "Common signs of infection include respiratory symptoms, fever, cough, shortness of breath and breathing difficulties. In more severe cases, infection can cause pneumonia, severe acute respiratory syndrome, kidney failure, and even death."
AI developers have suggested that the technology could have been used to flag irregular symptoms before clinicians realise there is a developing problem. AI could alert medical institutions to spikes in the number of people suffering from the same symptoms, giving them two to four weeks' advance warning which in turn could allow them time to test for a cure and keep the public better informed.
As the virus continues to spread, AI is now being used to help predict where in the world it will strike next. The technology sifts through news stories and air traffic information, in order to detect and monitor the spread of the virus.
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Could artificial intelligence have predicted the COVID-19 coronavirus? - Euronews
Artificial Intelligence, is the Future of Human Resources. – 401kTV
Artificial Intelligence, is the Future of Human Resources
Artificial intelligence AI takes the lead over intelligent automation IA. Intelligent automation is the combination of robotic process automation and artificial intelligence to automate processes, according to a recent article on the topic in HR Dive, a publication for human resources professionals. Organizations that embrace intelligent automation may experience a return on investment of 200% or more, according to an Everest Group report cited by HR Dive. However, that doesnt mean organizations can expect a reduction in headcount, according to the report. In fact, projections of a reduction in workforce thanks to intelligent automation may be highly exaggerated, the Everest Group noted.
The Everest Group identified eight companies it called Pinnacle Enterprises companies distinguished by their advanced intelligent automation capabilities and their superior outcomes. These companies generated about 140% ROI and reported more than 60% cost savings, thanks to artificial intelligence and intelligent automation. The companies the Everest Group identified as Pinnacle Enterprises also experienced a 67% improvement in operational metrics, compared to the 48% improvement reported by other organizations. The Pinnacle Organizations also experienced improvements in their top lines, time-to-market, and customer and employee experiences as a result of using artificial intelligence and intelligent automation in their businesses, according to the Everest Group report.
Technology, particularly artificial intelligence, and now, intelligent automation, is infiltrating businesses little by little, particularly in the human resources space. In fact, artificial intelligence in HR has been cited as a top employee benefits trend for 2020. Its a trend employers would do well to pay attention to, especially since cost savings and ROI seem to be significant potential positive outcomes of adopting such technologies.
Technology such as artificial intelligence and intelligent automation makes human resources more efficient. According to a Hackett Group report from 2019, HR in organizations that leverage automation technology can do more with fewer resources an important distinction in a department thats often considered the heart of an organization, and that typically has more work than staff to complete it. In addition, the utilization of artificial intelligence and intelligent automation are hallmarks of a distinguished organization. Per the Hackett Group data, cited by HR Dive, world-class HR organizations leverage [artificial intelligence] and, as a result, have costs that are 20% lower than non-digital organizations and provide required services with 31% fewer employees.
Despite the apparent benefits, not everyone is a fan of automated technologies such as artificial intelligence and intelligent automation. Professors at the Wharton School of the University of Pennsylvania and ESSEC Business School, an international higher education institution located in France, Singapore and Morocco, cautioned employers about the potential downsides of using artificial intelligence and intelligent automation in human resources functions. Specifically, they warned that artificial intelligence could create problems for human resources because its unable to measure some HR functions and infrequent employee activities because they generate little data, can solicit negative employee reactions and isconstrained by ethical and legal considerations. However, human resources professionals are finding some success in using artificial intelligence and intelligent automation to perform functions such as searching through resumes for keywords and assisting with other recruiting functions, for example.
Despite the concerns of some, its likely that artificial intelligence and intelligent automation will continue to command a presence in human resources. As such, automation will prompt organizations to make a heftier investment in talent, noted a study byMIT Sloan Management Review and Boston Consulting Groups BCG GAMMA and BCG Henderson Institute. The study found that employers who successfully embrace artificial intelligence and intelligent automation will build technology teams in-house and rely less on external vendors. Theyll also poach artificial intelligence talent from other companies and upskill current employees to be on the front lines of the automation movement. Artificial intelligence and intelligent automation is here to stay, and its only getting more pervasive, especially in human resources and employee benefits. Employers should be ready.
Steff C. Chalk is Executive Director of The Retirement Advisor University, a collaboration with UCLA Anderson School of Management Executive Education. Steff also serves as Executive Director of The Plan Sponsor University and is current faculty of The Retirement Adviser University.
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Artificial Intelligence, is the Future of Human Resources. - 401kTV
Learn how to start using artificial intelligence in your newsroom (before it is too late) – Journalism.co.uk
The upcoming Newsrewired conference, taking place on 4 June at MediaCityUK, will feature a workshop where delegates will learn how to start implementing artificial intelligence (AI) in their everyday journalistic work.
The session will be led by Charlie Beckett, a professor in the Department of Media and Communications and founding director of Polis, the London School of Economics international journalism think-tank.
Professor Beckett is the author of the study "New powers, new responsibilities. A global survey of journalism and artificial intelligence". He said that newsrooms have between two and five years to develop a meaningful strategy or risk falling behind their competitors.
"This is a marathon, not a sprint but theyve got to start running now.
"Youve got two years to start running and at least working out your route and if youre not active within five years, youre going to lose the window of opportunity. If you miss that, youll be too late," he said in an article for Journalism.co.uk.
Its really clear if you look at other industries that AI is shaping customer behaviour. People expect personalisation, be that in retail or housing, for production, supply or content creation. They use AI because of the efficiencies that it generates and how it enhances the services or products it offers.
Charlie Beckett is currently leading the Polis Journalism and AI project. He was director of the LSEs Truth, Trust and Technology Commission that reported on the misinformation crisis in 2018.
He is the author of "SuperMedia" (Wiley Blackwell, 2008) that set out how journalism is being transformed by technological and other changes. His second book "WikiLeaks: News In The Networked Era" (Polity 2012) described the history and significance of WikiLeaks and the wider context of new kinds of disruptive online journalism.
He was an award-winning filmmaker and editor at LWT, BBC and ITN.
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Learn how to start using artificial intelligence in your newsroom (before it is too late) - Journalism.co.uk
How Artificial Intelligence is Transforming the Travel Industry – CIOReview
Travel industry is slowly embracing the artificial intelligence in their network so that they can improve their services and provided travelers with a customized experience.
FREMONT, CA:In several industries, the vital transformations have already been racked up by science and artificial intelligence (AI). The travel industry is not an exception to it as there also many business verticals that have been affected by AI. It is not easy to define AI precisely, but here is some information about the immunity that the travel industry is creating for an artificial industry.
The business process and customer services in every dominant industry have significantly developed with the assistance of artificial intelligence. There are several AI software extensively used among the sectors likeMachine Learning, Chatbots, Internet of Things, and Neural Networks. However, among this considerable list, new software has also been added known as the Travel AI, and it will be extremely beneficial for the travel industry. The various uses of AI among the travel industry and travelers.
Virtual Reality
It is time for travel companies to eliminate the traditional concept of paper brochures because VR headsets can provide travelers a real-time feeling of the rooms and the areas surrounding the hotel. The virtual assistant can make the experience of the travelers easy by improving the conversion rates, a high degree of customer experience, and even personalize the travel experience.
The VR technology is also helping the AI-powered in-room assistance as they are developing the travel and hospitality services by speeding up the process of travel booking and delivering a personalized guest experience.
VR for the Travelers
The travelers can also surf hotels, book a room, get tips from the other tourist, and even check the latest tariffs with the help of virtual assistants.
Machine Learning
The ML helps in tracking the travel preferences of the customers, along with enhancing customer services by providing real-time hospitality. The travel industry can also benefit from the robotic technology that uses ML and speech recognition to provide travel information to travelers.
ML for the Travelers
With machine learning, travelers do not have to plan their trip because the computer can do it. The computer will assist the customers to book for the destination that they want to visit, along with every place and the most recommended food in that area.
AI Algorithms
AI algorithms are mostly used for gathering, authenticating, and interpreting the data so that the travel companies can understand the preferences of the customers. The AI will help the travel industry to conclude the pricing outlay, sales, customers' preferences, and the other methods through which they can increase their profit margins.
AI is suitable for the travel companies because it can appropriately perform the data sorting rather than human conducting it as it may contain many errors.
AI algorithms for the Travelers
With the assistance of AI algorithms, the visitors can mechanically get the things they want without even calling for the room service in a hotel.
Chatbots
The chatbots help the business travelers to offer the quickest response time, which is not even possible for the humans to match. The traditional way of customer representative manually replying to the inquiries in the comment of social media posts, websites, and blogs does not work anymore.
Chatbots can easily automate the response. The initial inquiries that customers do to gain information and the feedback from them are effectively managed with the help of chatbots.
Chatbots for the Travelers
The chatbots can be powered with the help of instant messaging apps and social media for providing time-saving services to the customers while they are traveling.
The use of the technology of AI is rapidly increasing in the travel industry because of its own merits and the benefits that it provides. Although AI is still new in the travel and hospitality industry, it offers several user-friendly experiences that make it exceptional.
See Also: Top Travel and Hospitality Solution Companies
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How Artificial Intelligence is Transforming the Travel Industry - CIOReview
Is artificial intelligence Sexist? The answer is Yes And No – Analytics India Magazine
With advanced research happening in the realm of artificial intelligence (AI), the technology is poised to become smarter than its human creators. But until that day, it is like to harbour sexist, racist and even homophobic tendencies all inherited from its makers social and cultural biases.
This was discussed at some length last year at Rising, one of the countrys biggest gatherings of women trailblazers in the fields of data science and AI. Held on March 8 to commemorate Womens Day, the one-day event hosted more than 250 participants and featured more than 15 sessions led by industry leaders, mostly women.
One of the speakers on the occasion, Director of Citi Saraswathi Ramachandra, provoked a discussion around a hotly debated topic Is AI sexist. According to her, this cannot be firmly answered in the affirmative since AI models can only respond to what it has learned. This means that the real culprit is essentially the training dataset we feed it, and not the technology by itself.
At the heart of it, AI enables tasks to be automated without dependence on step-by-step assistance by humans. How does this work? If a computer is fed enough examples relevant to a given task, it can use ML algorithms to draw an inference. It then finds a way to automatically optimise this approach and goes on to essentially, teaches itself.
To sum it up, AI software trains itself using data that is manually delivered by humans. This means that as it stands now, some level of subjectivity in the outcome cannot be avoided. What is more, as this technology develops, it continues to subtly imbibe these biases from sources like articles and webpages. Thus, our prejudices rub off on technology, thereby reinforcing and exaggerating common stereotypes.
Ramachandra illustrates this with an example.
With chatbots becoming popular across websites and social networks, Microsoft launched its Twitter chatbot Tay in March 2016. However, it was taken down within 24 hours. Tay was designed to mimic a millennial and engage in human conversations with its users. Built on the principles of AI, it was programmed to learn from these interactions and get better at it.
But cheeky Twitter users targeted her vulnerabilities and manipulated her into making deeply sexist and racist statements.
Specifically taking one conversation, Ramachandra spoke about the degree of bias that had been absorbed in the chatbot in less than a day after its launch. The comment by a user went like this We must secure the existence of our people and future for white children. To this, Tay responded by saying that it couldnt agree more. I wish there were more people talking about these things.
According to her, this example clearly demonstrates how quickly machines amplify any biases we may have. This shows that our prejudices play a big role in shaping AI as we know it, potentially becoming even more dangerous as these seep into programs and algorithms.
We often mentally categorise certain jobs on the basis of gender. While homemakers and nurses are more oriented towards women, we have internalised that engineers and doctors are the mainstays of men. This can only be explained away by our innate biases.
This does not portend well for AI systems, that are essentially inheriting these biases and amplifying it with self-learning techniques. So if the fundamental problem rests in the biased datasets we are feeding AI systems, what are the corrective measures that we can take?
A good place to start would be to increase the participation of women in STEM so that they can take up jobs for programming these very AI systems. This becomes imperative because if careful changes are not made to technologies that augment misperceptions about women and marginalised races, AI will continue to proliferate these stereotypes.
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Is artificial intelligence Sexist? The answer is Yes And No - Analytics India Magazine
Global Enterprise Artificial Intelligence Market Expected to Grow with a CAGR of 35.4% Over the Forecast Period, 2019-2026 – ResearchAndMarkets.com -…
The "Enterprise Artificial Intelligence Market: Global Opportunity Analysis And Industry Forecast, 2019-2026" report has been added to ResearchAndMarkets.com's offering.
According to this report, the global enterprise artificial intelligence market was valued at $4.68 billion in 2018, and is projected to reach $53.06 billion by 2026, registering a CAGR of 35.4% from 2019 to 2026.
Artificial intelligence has been one of the fastest growing technologies in recent years. AI is associated to human intelligence with similar characteristics, such as language understanding, reasoning, learning, problem solving, and others. Manufacturers in the market witness enormous underlying intellectual challenges in the development and revision of such technology. AI is positioned at the core of the nextogen software technologies in the market. Companies, such as Google, IBM, Microsoft, and other leading players, have actively implemented AI as a crucial part of their technologies.
The increase in number of innovative start-ups and advancements in technology have led to rise in investment in artificial intelligence technologies. Moreover, escalating demand for analyzing and interpreting large amount of data boosts the requirement of artificial intelligence industry solutions. Moreover, development of more reliable cloud computing infrastructures and improvements in dynamic artificial intelligence solutions have a strong impact on the growth potential of the AI market. However, lack of trained and experienced staff hinders the growth of the enterprise Artificial Intelligence (AI) market. Furthermore, increase in adoption of AI in developing economies, such as China, and India are expected to provide major opportunities for the market growth in the upcoming years. Also, ongoing developments in smart virtual assistants and robots are anticipated to be opportunistic for the growth of the enterprise artificial intelligence (AI) market.
KEY BENEFITS
Key Topics Covered:
Chapter 1: Introduction
1.1. Report Description
1.2. Key Benefits For Stakeholders
1.3. Key Market Segments
1.4. Research Methodology
1.4.1. Secondary Research
1.4.2. Primary Research
1.4.3. Analyst Tools & Models
Chapter 2: Executive Summary
2.1. Cxo Perspective
Chapter 3: Market Overview
3.1. Market Definition And Scope
3.2. Key Findings
3.2.1. Top Investment Pockets
3.2.2. Top Impacting Factors
3.3. Porter'S Five Forces Analysis
3.4. Key Player Positioning, 2017
3.5. Market Dynamics
3.5.1. Drivers
3.5.1.1. Increasing Investment In Ai Technologies
3.5.1.2. Growing Need For Analyzing And Interpreting Large Amounts of Data
3.5.1.3. Increasing Customer Satisfaction And Adoption of Reliable Cloud Applications
3.5.2. Restraints
3.5.2.1. Lack of Trained And Experienced Staff
3.5.3. Opportunities
3.5.3.1. Increase In Adoption of Ai In Developing Economies
3.5.3.2. Developing Smarter Virtual Assistants And Robots
3.6. Market Evolution/ Industry Roadmap
Chapter 4: Global Enterprise Artificial Intelligence (Ai) Market, By Deployment Type
4.1. Market Overview
4.2. Cloud
4.2.1. Key Market Trends, Growth Factors, And Opportunities
4.2.2. Market Size And Forecast, By Region
4.2.3. Market Analysis, By Country
4.3. On-Premise
4.3.1. Key Market Trends, Growth Factors, And Opportunities
4.3.2. Market Size And Forecast, By Region
4.3.3. Market Analysis, By Country
Chapter 5: Global Enterprise Artificial Intelligence (Ai) Market, By Technology
5.1. Market Overview
5.2. Machine Learning
5.3. Natural Language Processing (Nlp)
5.4. Image Processing
5.5. Speech Recognition
Chapter 6: Global Enterprise Artificial Intelligence (Ai) Market, By Organization Size
6.1. Market Overview
6.2. Large Enterprises
6.3. Small And Medium Enterprises (Smes)
Chapter 7: Global Enterprise Artificial Intelligence (Ai) Market, By Industry Vertical
7.1. Market Overview
7.2. Media & Advertising
7.3. Bfsi
7.4. It & Telecom
7.5. Retail
7.6. Healthcare
7.7. Automotive & Transportation
7.8. Others
Chapter 8: Global Enterprise Artificial Intelligence (Ai) Market, By Region
8.1. Market Overview
8.2. North America
8.3. Europe
8.4. Asia-Pacific
8.5. LAMEA
Chapter 9: Competitive Landscape
9.1. Competitive Dashboard
9.2. Key Developments
9.3. Top Winning Strategies
Chapter 10: Company Profiles
10.1. Alphabet Inc.
10.2. Apple Inc.
10.3. Amazon Web Services, Inc.
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Global Enterprise Artificial Intelligence Market Expected to Grow with a CAGR of 35.4% Over the Forecast Period, 2019-2026 - ResearchAndMarkets.com -...
What to do about artificially intelligent government | TheHill – The Hill
The White Houses recent efforts to chart a national artificial intelligence (AI) policy are welcome and, frankly, overdue. Funding for AI research and updating agency IT systems is a good start. So is guidance for agencies as they begin to regulate industry use of AI. But theres a glaring gap: The White House has been silent about the rules that apply when agencies use AI to perform critical governance tasks.
This matters because, of all the ways AI is transforming our world, some of the most worrying come at the intersection of AI and the awesome power of the state. AI drives the facial recognition police use to surveil citizens. It enables the autonomous weapons changing warfare. And it powers the tools judges use to make life-changing bail, sentencing and parole decisions. Concerns about each have fueled debate and, as to facial recognition in particular, new laws banning use.
Sitting just beyond the headlines, however, is a little-known fact: AI use already is pervasive in government. Prohibition for most uses is not an option, or at least not a wise one. Needed instead is a frank conversation about how to give the government the resources it needs to develop high-quality and fairly deployed AI tools and build sensible accountability mechanisms around their use.
We know because we led a team of lawyers and computer scientists at Stanford and New York universities to advise federal agencies on how to develop and oversee their new algorithmic toolkit.
Our research shows that AI use spans government. By our estimates, half of major federal agencies have experimented with AI. Among the 160 AI uses we found, some such as facial recognition are fueling public outcries. But many others fly under the radar. The Securities and Exchange Commission (SEC) uses AI to flag insider trading; the Centers for Medicare and Medicaid Services uses it to ferret out health care fraud. The Social Security Administration is piloting AI tools to help decide who gets disability benefits, and the Patent and Trademark Office to decide who gets patent protection.
Still other agencies are developing AI tools to communicate with the public, by sifting millions of consumer complaints or using chatbots to field questions from welfare beneficiaries, asylum seekers and taxpayers.
Our research also highlights AIs potential to make government work better and at lower cost. AI tools that help administrative judges spot errors in draft decisions can shrink backlogs that leave some veterans waiting years (sometimes, close to a decade) for benefits. AI can help ensure that the decision to launch a potentially ruinous enforcement action does not reflect the mistakes, biases, or whims of human prosecutors. And AI can help make more precise judgments about which drugs threaten public health.
But the picture is not all rosy.
First, the government has a long way to go. Our teams computer scientists found that few agency AI uses rival the sophistication found in the private sector, making it harder to realize accuracy and efficiency gains. Some may wish to keep agencies low-tech to limit surveillance or otherwise hamstring government. Its not that simple: Government use of makeshift and insecure AI systems puts everyone at risk. Disabled persons, veterans and all of us deserve better.
Second, AI poses deep accountability challenges. When public officials make decisions affecting rights, the law generally requires an explanation. This reason-giving requirement is deeply embedded in law and even enshrined in the Constitution. Yet sophisticated AI tools are opaque; they do not serve up explanations with their outputs. A crucial challenge is how to subject these tools to meaningful accountability and ensure fidelity to longstanding commitments to transparency, reason-giving and non-discrimination.
To address concerns, agencies could be required to politically ventilate AI tools the way they must new regulations. Or they could be made to benchmark AI tools, reserving a pool of cases for human decision and comparing results to AI-assisted ones. However, there are no one-size-fits-all solutions. Open-sourcing computer code might make sense when agencies distribute welfare benefits. But disclosing details when tax enforcers use AI to identify cheaters will just aid evasion.
Third, if we want agencies to make responsible use of AI, their capacity must come from within. Our research shows that many of the best-designed AI tools were created by innovative, public-spirited agency technologists not profit-driven private contractors. The AI tools that help adjudicate disability benefits at the Social Security Administration came from agency insiders with intimate knowledge of governing law and how administrative judges work.
This makes sense. Government work is often complex. Recruiting skilled technologists and updating outmoded computing systems is crucial to building high-quality AI tools and administering them fairly. But it wont be cheap.
Last, AI can fuel political anxieties. Government AI use creates a risk of gaming by better-heeled groups with resources and knowhow. The SECs algorithmic predictions may fall more heavily on smaller companies that, unlike big Wall Street players, lack a stable of quants who can reverse-engineer the model and keep out of the agencys cross-hairs. If citizens come to believe AI systems are rigged, political support for a more effective, tech-savvy government will evaporate.
In short, this is a pivotal moment for government. Managed well, agency AI use can make the government more efficient, accurate and fair. Managed poorly, AI can widen the public-private technology gap, make agencies more vulnerable and less transparent, and heighten concerns about government arbitrariness and biases that are coursing through American politics.
Wherever the nation lands on facial recognition, government AI use is here to stay. The question now is which of these two visions becomes reality.
David F. Engstrom and Daniel E. Ho are professors of law at Stanford University. Catherine M. Sharkey is a professor of law at New York University. Mariano-Florentino Cullar is a justice on the California Supreme Court and professor of law at Stanford University.
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