Category Archives: Cloud Computing
The embarrassing reason behind Amazon’s huge cloud computing outage this week – Washington Post
Amazon is back with an apology and an explanation for a high-profile malfunction that caused websites all across the Internetto grind to a halt for hours on Tuesday.
The online retail giant, which runs a popular cloud computing platform for sites such as Airbnb, Netflix, reddit and Quora, is blaming the outage on a simple and perhapssomewhat amusing employee mistake.
A team member was doing a bit of maintenance on Amazon Web Services Tuesday, trying to speed up the billing system, when he or she tapped in the wrong codes and inadvertently took a few more servers offline thanthe procedure was supposed to, Amazon said in a statement Thursday. With a few mistaken keystrokes, the employee wound up knocking out systems that supportedother systems that help AWS workproperly.
The cascading failure meant that many websitescould no longer make changes to the informationstored on Amazon's cloud platform. For everyday users, that meant being unable to load pages, transfer files or take other actions on some of the sites they regularly use.
In this instance, the tool used allowed too much capacity to be removed too quickly,Amazon said.We have modified this tool to remove capacity more slowly and added safeguards to prevent capacity from being removed when it will take any subsystem below its minimum required capacity level.
Translation: Employees will no longer be able to unplug whole parts of the Internet by mistake.
Amazon said it was sorry for the outage's effect on its customers and vowed to learn from the incident. One immediate next step? The company said it will subdivide its servers even more than before to reduce blast radius and improve recovery, should something like this happen again.
(Amazon chief executive Jeffrey P. Bezos owns The Washington Post.)
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The embarrassing reason behind Amazon's huge cloud computing outage this week - Washington Post
Oracle Expands Cloud Services with Launch of Exadata Cloud Machine – Top Tech News
By Jef Cozza / Top Tech News. Updated March 02, 2017.
"With these new Edge Gateways, customers will be able to securely transfer and analyze important data at the edge of the network to glean real-time intelligence from the physical world," Dell said in a statement, "Ideal deployments include a vehicle, a refrigerated trailer, a remote oil pump in the desert, digital signs in an elevator or inside of the HVAC units on a rooftop of a casino."
Real-Time Analysis
The 3000 series is designed to appeal to customers looking for faster, real-time analysis of massive amounts of data produced by devices on their networks in order to perform immediate decision-making, Dell said. In many cases, it can be too expensive for enterprises to move all the data from the edge of the network near the devices to the data center.
Computing at the edge, on the other hand, can help determine which data sets are relevant and need to be sent back to the data center or the cloud for further analytics and longer term storage, saving bandwidth and reducing costs and security concerns.
"As the number of connected devices becomes more ubiquitous, we know that intelligent computing at the edge of the network is critical. The IoT continues to enhance customer experience, drive business growth and improve lives, making it central to organizations' digital transformation strategies," said Andy Rhodes, vice president and general manager, Internet of Things at Dell, in the statement. "The small and mighty 3000 Series opens up new opportunities for our customers and partners to get smarter with their data and make big things happen."
A Rugged Alternative
The company said the 3000 Series is a rugged alternative to its 5000 Series, which is designed to excel in fixed use cases that require modular expansion, large sensor networks and more advanced edge analytics. The 3000 Series, however, is geared toward fixed and mobile use cases requiring smaller sensor networks, tight spaces and more simple analytics.
The series consists of three different models. The first is geared to the industrial automation and energy management markets, and comes with a multi-function I/O port and programmable serial ports. The second is aimed at the transportation and logistics markets, with a CAN bus for land/marine protocol and integrated ZigBee for mesh sensor networks.
The last model targets digital signage and retail enterprises, and is equipped with a display port output for video displays and 3.5mm line in/line out for quality audio streaming.
Each of the three models features an Intel Atom processor, 2 GB of RAM, and support for operating temperatures between minus 30 degrees Celsius (minus 22 degrees Fahrenheit) and 70 degrees Celsius (158 degrees Fahrenheit).
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Oracle Expands Cloud Services with Launch of Exadata Cloud Machine - Top Tech News
Amazon Web Services ‘Operating Normally’ After Broad Internet Disruptions – Investor’s Business Daily
Amazon (AMZN) said Amazon Web Services is "operating normally" after the cloud computing unit reported problems that triggered widespread outages and disruptions for several hours on many websites and apps.
AWS issued this update at 5:08 p.m. ET: "As of 1:49 PM PST, we are fully recovered for operations for adding new objects in S3, which was our last operation showing a high error rate. The Amazon S3 service is operating normally.
Previously, AWS had said that its S3 service was experiencing "high error rates."
Amazon is the largest provider of cloud services, followed by Microsoft (MSFT) Azure and Alphabet's (GOOGL) Google Cloud Platform.
Cloud computing is mushrooming as customers ditchthe hassles of running their own computers and seek betterspeed and performance.
AWS revenue jumped 55% in 2016 to $12.2 billion. Analysts estimate that Microsoft's Azure cloud service topped $2.6 billion in 2016 revenue, with Google at around $1 billion.
Amazon stock slipped 0.4% to 845.04 in the stock market today, after hitting an all-time high of 860.86 on Thursday.
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Amazon Web Services 'Operating Normally' After Broad Internet Disruptions - Investor's Business Daily
Cloud Computing Enters its Second Decade – DATAQUEST
By: David Mitchell Smith, vice president and Gartner Fellow
Cloud computing was originally a place to experiment, and has come a long way as a critical part of todays IT. After 10 years, companies should look for even wider scaleinvestments.
In its first decade, cloud computing was disruptive to IT, but looking into the second decade, it is becoming mature and an expected part of most next-generation disruptions (such as AI, Digital Business). For the past 10 years, cloud computing changed the expectations and capabilities of the IT department, but now it is a necessary catalyst for innovation across the company.
As the technology matures, objections to cloud computing are lessening, although myths and confusing technology terms continue to plague the space.
As it enters its second decade, cloud computing is increasingly becoming a vehicle for next-generation digital business, as well as for agile, scalable and elastic solutions. CIOs and other IT leaders need to constantly adapt their strategies to leverage cloud capabilities.
Its not too late to begin planning a roadmap to an all-in cloud future. A few predictions about what that future will look like.
By 2020, anything other than a cloud-only strategy for new IT initiatives will require justification at more than 30% of large-enterprise organizations.
During the past decade, cloud computing has matured on several fronts. Today, most security analysis suggests that mainstream cloud computing is more secure than on-premises IT. Cloud services are more often functionally complete, and vendors now offer migration options.
Importantly, innovation is rapidly shifting to the cloud, with many vendors employing a cloud-first approach (and some beginning cloud-only approaches) to product design and some technology and business innovations available only as cloud services. This includes innovations in the Internet of Things and artificial intelligence.
As the pressure to move to cloud services increases, more organizations are creating roadmaps that reflect the need to shift strategy. At these organizations, projects that propose on-site resources are considered conservative, as the reduced agility and innovation options decrease competitive agility. Enterprises will begin to pressure IT departments to embrace cloud computing.
Keep in mind that not all projects can utilize cloud services due to regulatory or security concerns.. Also, some enterprises might lack the correct skill sets and talent.
By 2021, more than half of global enterprises already using cloud today will adopt an all-in cloud strategy. The key to an all-in cloud strategy is not to lift and shift data center content. Instead, enterprises should evaluate what applications within the data center can be replaced with SaaS, refactored or rebuilt. However, an all-in strategy will have more impact on IT compared to a cloud-first strategy.
By and large, companies that have shifted to all-cloud have not returned to traditional on-premises data centers, with even large companies embracing third-party cloud infrastructure.
Enterprises should begin to plan a roadmap for their cloud strategy, and ensure that lift and shift is only being done when necessary, such as part of data center consolidation efforts.
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Cloud Computing Enters its Second Decade - DATAQUEST
The advantages of cloud computing – Sacramento Business Journal
Sacramento Business Journal | The advantages of cloud computing Sacramento Business Journal I see it time and again in small- to mid-sized organizations that buy their own infrastructure. They waste money by over-purchasing capacity or not sharing capacity properly. Subscribe to get the full story. Already a subscriber? Sign in. Subscribe to ... |
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The advantages of cloud computing - Sacramento Business Journal
Amazon escapes the internet outage caused by its own cloud computing service – Mashable
Mashable | Amazon escapes the internet outage caused by its own cloud computing service Mashable When Amazon's cloud computing service failed on Tuesday, more than half of the internet's top 100 e-commerce websites were affected. Which site didn't get burned? Amazon.com, of course. The AWS S3 cloud computing service backs more than 150,000 ... AWS Outage Highlights Value of Multi-Cloud Strategy Cisco Adds Layering to Network Services Orchestrator Technology Cloud Computing Makes the Internet More Reliable and Secure, Except When It Doesn't |
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Amazon escapes the internet outage caused by its own cloud computing service - Mashable
Federal Agencies Unable to Completely Leverage Cloud Computing – Read IT Quik
A new survey by Deloitte and the Government Business Council (GBC), a market research company specializing in governments, titled "Mastering the Migration: A Candid Survey of Federal Leaders on the State of Cloud Computing," has found that the way federal organizations migrate their data and applications to the cloud is impacting the value of such migrations.
The survey which studied the responses of 328 senior employees from major defense, government and civilian agencies, found that only 24% of the respondents believed that cloud computing had a positive impact on their organization. While only 6% of the respondents reported a negative impact, about 70% said that cloud computing had no noticeable impact or any impact on their organization.
The Obama administration had announced the cloud-first initiative in 2011. To comply with this initiative, many government organizations and agencies have moved their applications to the clouds from the government-owned data centers. But, these migrations just "lifted-and-shifted" existing applications and data to cut costs and add convenience. They did not factor in the impact of such migrations on the functionality, IT architecture and users causing the newer applications to become non-intuitive, slow to load, and more difficult to work with.
"While most respondents agree that cloud computing should provide many benefits, what we are seeing is that federal agencies that have implemented the cloud may still be working on bringing those benefits fully to fruition and/or communicating those benefits that have been achieved," says Nicholas McClusky, director of research & strategic insights, GBC.
About 41% of the respondents found that the efforts put into cloud migration by their organization were either problematic, mixed or non-existent, with less than 10% finding them successful. The study states that these inefficiencies and difficulties are due to lack of expertise/ skills, security concerns, budget constraints, apart from the inflexibility and complexity of legacy applications.
Even though top agency executives like CIOs and CFOs have shown positive interest for cloud, the findings of the survey suggest that IT leadership should also become involved during cloud migrations so that they can help leverage the value of the cloud. Success in implementing the cloud requires that the organization and its cyber practices evolve along with the IT services portfolio.
"The promise of the cloud is huge, but the journey isn't easy," says Doug Bourgeois, managing director, Deloitte Consulting LLP, who is also the team leader for federal technology. "Cloud value cannot be achieved through technology aloneit's about governance, security, and transformation. This report validates that support for cloud in federal agencies is growing, but perceptions of its impact vary significantly. Agencies should rethink their core development principles and strategy for migration to the cloud."
While cloud is the future for the federal agencies, institutional policies for data sharing and security should change to fit the new cloud architecture to ensure ease of operations, stability, performance and agility.
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Federal Agencies Unable to Completely Leverage Cloud Computing - Read IT Quik
Edge computing will blow away the cloud – CIO
SAN FRANCISCO -- The ubiquitous cloud computing craze may not be long for this world if venture capitalist Peter Levine is right. The Andreessen Horowitz general partner said that as more computing capabilities move to so-called "edge" devices, including anything from driverless cars and drones to the boundless devices that make up the internet of things (IoT), the cloud will slowly evaporate.
"A large portion of computation that gets done in the cloud today will return to the edge," said Levine at the Wall Street Journal's CIO Network event here Tuesday.
Levine said the driverless car, whose 200-plus CPUs effectively make it a "data center on wheels," is a prime example of an edge device whose computing capabilities must be self-contained. Levine said that an autonomous vehicle relying on the cloud for data would blow through stop signs and crash because of the latency associated with transmitting data from the car to the cloud. The cloud will also cripple many scenarios for machine learning, which relies on speedy computing to deliver faster decision-making.
Edge computing is less a novelty than perhaps the next computing cycle, Levine said. Decades ago most computing was centralized in mainframes, with banks and most other large enterprise relying on the refrigerator-sized cabinets to manage their business operations.
Many mainframes were decommissioned to make room for the decentralized client-server era. The cloud is essentially the new mainframe hosted in a vendor's data center. If the natural ebb and flow of computing holds, the edge will accelerate the next leg of distributed computing. And that means the cloud "goes away in the not-too-distant future," Levine said.
It's a scary proposition for the thousands of vendors hawking cloud services. For the past decade, Amazon Web Services, Google, Microsoft, Salesforce.com and others have stood up applications, infrastructure, storage and virtually every conceivable type of computing task imaginable as a service. But a venture capitalists job is to take a broader, longer view so that they can see what innovations are coming next. Levine is essentially saying the cloud disruptors will be disrupted in the next five to 10 years.
[ How to make hybrid cloud work ]
Diana McKenzie, CIO of cloud business application provider Workday, isnt buying the "provocative point" that the cloud will disappear. She said it will co-exist with the edge. For example, McKenzie said that companies will want to aggregate data collected from edge devices in a cloud for analysis and, ideally, business insights.
"I can't imagine there will ever not be a place for cloud computing," McKenzie tells CIO.com. "The challenge for us as CIOs is to make sure we're thinking about it more on a continuum than on a black and white basis. Then the next challenge is how you architect for that."
The cloud-to-edge debate was a hot topic, but it was hardly the only theme tackled by Levine and his panel peers -- Accel partners Rich Wong and General Catalyst Managing Director Steve Herrod offered some other thoughts about emerging trends.
From big data to machine learning: Big data 1.0 included collecting lots of information but the next wave involves predicting what is going to happen in the future, said Levine. "Machine learning unlocking these vast stores of information that we have... that can help us predict the future in better ways is absolutely happening right now," Levine said. For example, machine learning is used to predict cybersecurity attacks and IT system failures.
Wong said that enterprises can use machine learning to automate IT service functions, such as password resets for customers. Entrusting such corporate operations to machine algorithms can yield anywhere from 30 percent to 100 percent cost savings, the VCs said.
[ How to make hybrid cloud work ]
Bottoms up, the polite euphemism for shadow IT: Wong said that while VCs encourage portfolio companies to deploy a "land and expand" strategy and get into businesses through departments rather than going through the CIO,it's a delicate balance. The CIO must grapple with the challenges and risks associated with adopting potentially unproven technology but benefits from the speed of on-boarding employees. Thanks to the cloud, many are onboarding themselves. Levine says that shadow IT has extended to developers. "I've seen situations where if the organization doesn't provide what the developer needs, they go to another company to get services and tools," Levine says.
Proof-of-concepts -as-a-service: It's become fashionable for CIOs to fancy themselves as "IT-as-a-service" providers, essentially brokers of digital capabilities, including cloud, mobile, analytics and IoT. In this model, it makes sense for CIO to recognize that proof of concepts are a valuable way to evaluate new technology, Herrod said. He suggested that startups offer proof-of-concepts as a service to help.
The winner for hardest position for CIOs to hire goes to Data analysts: Levine says that if data is the most important ingredient in unlocking business value, then data scientists and analysts who can derive insights from the data and turn it into actionable information will be the toughest positions to fill.
Herrod disagrees and says that hes found the hardest hires are DevOps leaders because there is little consensus on what defines DevOps, a model for rapid software development model popularized by consumer internet companies. Herrod says that he's heard descriptions of DevOps managers range from scrum masters who run agile computing systems for speed and innovation to specialists who optimize cloud infrastructure.
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Edge computing will blow away the cloud - CIO
AWS Outage: Implications for Internet, Enterprise Cloud Customers – CIO Today
Yesterday's hours-long Amazon Web Services (AWS) outage provided a vivid illustration of how much large parts of the Internet depend on the cloud service. It also presented a puzzle for many users: because the AWS health dashboard itself depends on the cloud service, the status messages failed to indicate any signs of trouble throughout the outage.
Now resolved, the Feb. 28th outage of Amazon's S3 (Simple Storage Service) cloud-based object storage service caused many Web sites to be inaccessible or slow to load for several hours. Affected sites and services included Adobe, Coursera, Cracked, Imgur, Mailchimp, Medium, Quora, Slack, Trello as well as Internet health-tracking sites such as Downdetector and Is It Down Right Now.
S3 is an "object storage with a simple Web service interface to store and retrieve any amount of data from anywhere on the Web," according to Amazon. Used by more than 150,000 Web sites, S3 is designed for up to 99.99 percent availability. Yesterday's outage illustrated that one-in-ten-thousand chance of non-availability.
Problem at Virginia Data Center
While Amazon's cloud service health dashboard gave no indication of trouble, yesterday morning AWS noted on its Twitter account that S3 was "experiencing high error rates" that the company was working to recover. Because the dashboard wasn't showing alert color changes due to the S3 issue, Amazon also posted updates in a banner at the top of the Web page.
By 1:49 p.m. PST, all S3 services for object retrieval, listing, deletion and addition had been recovered and were back to working normally, Amazon said. The company said that the outage was traced to its US-EAST-1 gateway location, which is its data center in northern Virginia.
During the outage, Twitter became the place for various AWS customers and others to share information as well as to vent and post humorous items about the event. Adobe Customer Care, for example, posted a GIF of a puppy stampede to take customers' minds off the service outage, while another popular meme was a screenshot of Homer Simpson's dad with the headline, "Old Man Yells at Cloud."
Enterprises Need 'Balanced Approach'
In an analysis published today in Forbes, analyst Patrick Moorhead said yesterday's outage underscored a problem not with Amazon, but with enterprise users who don't fully consider the implications of moving key services into the cloud.
"This incident is an indictment, not of AWS or Amazon.com, but of business and IT decision makers," said Moorhead, who is founder, president and principal analyst at Moor Insights & Strategy. "Too often the decision to move IT services to the public cloud was driven by either cost or the thought that 'we need to get to the cloud to be competitive.' But not understanding the value that your IT can deliver today shortchanges the business."
While it makes sense for many enterprises to move some workloads into the public cloud, other services require a more balanced approach that might include use of private cloud as well as legacy systems, according to Moorhead.
The non-profit Institute for Local Self-Reliance made a similar observation in a report about Amazon published in November. "Amazon increasingly controls the underlying infrastructure of the economy," the report noted. "Its Amazon Web Services division provides the cloud computing backbone for much of the country, powering everyone from Netix to the CIA."
In its most recent quarterly financial report issued in early February, Amazon said its AWS operating income for the 12 months ending Dec. 31 amounted to $3.1 billion, compared to $1.5 billion for same 12 months in 2015.
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AWS Outage: Implications for Internet, Enterprise Cloud Customers - CIO Today
Salesforce CRM Helping Healthcare Providers Boost Service – Top Tech News
By Shirley Siluk / Top Tech News. Updated March 01, 2017.
Now resolved, the Feb. 28th outage of Amazon's S3 (Simple Storage Service) cloud-based object storage service caused many Web sites to be inaccessible or slow to load for several hours. Affected sites and services included Adobe, Coursera, Cracked, Imgur, Mailchimp, Medium, Quora, Slack, Trello as well as Internet health-tracking sites such as Downdetector and Is It Down Right Now.
S3 is an "object storage with a simple Web service interface to store and retrieve any amount of data from anywhere on the Web," according to Amazon. Used by more than 150,000 Web sites, S3 is designed for up to 99.99 percent availability. Yesterday's outage illustrated that one-in-ten-thousand chance of non-availability.
Problem at Virginia Data Center
While Amazon's cloud service health dashboard gave no indication of trouble, yesterday morning AWS noted on its Twitter account that S3 was "experiencing high error rates" that the company was working to recover. Because the dashboard wasn't showing alert color changes due to the S3 issue, Amazon also posted updates in a banner at the top of the Web page.
By 1:49 p.m. PST, all S3 services for object retrieval, listing, deletion and addition had been recovered and were back to working normally, Amazon said. The company said that the outage was traced to its US-EAST-1 gateway location, which is its data center in northern Virginia.
During the outage, Twitter became the place for various AWS customers and others to share information as well as to vent and post humorous items about the event. Adobe Customer Care, for example, posted a GIF of a puppy stampede to take customers' minds off the service outage, while another popular meme was a screenshot of Homer Simpson's dad with the headline, "Old Man Yells at Cloud."
Enterprises Need 'Balanced Approach'
In an analysis published today in Forbes, analyst Patrick Moorhead said yesterday's outage underscored a problem not with Amazon, but with enterprise users who don't fully consider the implications of moving key services into the cloud.
"This incident is an indictment, not of AWS or Amazon.com, but of business and IT decision makers," said Moorhead, who is founder, president and principal analyst at Moor Insights & Strategy. "Too often the decision to move IT services to the public cloud was driven by either cost or the thought that 'we need to get to the cloud to be competitive.' But not understanding the value that your IT can deliver today shortchanges the business."
While it makes sense for many enterprises to move some workloads into the public cloud, other services require a more balanced approach that might include use of private cloud as well as legacy systems, according to Moorhead.
The non-profit Institute for Local Self-Reliance made a similar observation in a report about Amazon published in November. "Amazon increasingly controls the underlying infrastructure of the economy," the report noted. "Its Amazon Web Services division provides the cloud computing backbone for much of the country, powering everyone from Netix to the CIA."
In its most recent quarterly financial report issued in early February, Amazon said its AWS operating income for the 12 months ending Dec. 31 amounted to $3.1 billion, compared to $1.5 billion for same 12 months in 2015.
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Salesforce CRM Helping Healthcare Providers Boost Service - Top Tech News