BOSTON, Nov. 5, 2021 /PRNewswire/ -- Creatio, aglobal vendor of one platform to automate industry workflows and CRM with no-code, today announced its strategic partnership with Whale Cloud (formerly ZTEsoft), a leading technology company providing software solutions and services for telecommunications and multiple industries, to accelerate digital transformation for telco organizations worldwide byofferingcustomers with superior experience across the entire customer journey. Whale Cloud is a Chinese-based company that provides Cloud, Analytics and AI-based software solutions to Telecom operators, Industrial enterprises, and Government sectors.

The new alliance will leverage the Whale Cloud 20+ years of experience in the market, theirexpertise inenabling business and operational innovation for customers in 80+ countries, and Creatio's award-winning offering.New partners believe that the combination of their strengths will empower organizations to increase the bottom line and substantially grow through rapid workflows automation, operational excellence, and streamlined customer relationship management.

"Our core focus is to enable organizations globally with the enterprise-ready no-code platform that allows both IT and business users to automate workflows and create apps in a blink of an eye. With this partnership we are aiming to combinecompelling digital experience and expertise from both sides to provide customers worldwide with cutting-edge solutions and top-notch services," said Alex Donchuk, Senior Vice President, Global Channels at Creatio.

Whale Cloud targets to fast-track the digital transformation process of the telecom industry and extend the benefits of this transformation across industries and marketplaces to help service providers, enterprises, and governments to create massive value in the digital economy.

"Two is better than oneby cooperating with Creatio, we are able to expand our solution portfolio and serve our customers better than ever. Seamless experience, reduced friction, and increased revenue can be achieved by this strategiccollaboration," said Steven Cho, Chief MarketingOfficer at Whale Cloud international.

About Creatio

Creatiois a global vendor of one platform to automate industry workflows and CRM with no-code and a maximum degree of freedom. Millions of workflows are launched on our platform daily in 100 countries by thousands of clients. Genuine care for our clients and partners is a defining part ofCreatioDNA.

About Whale Cloud

Whale Cloud Technology Co., Ltd ("Whale Cloud") is a leading technology company specializing in telecom software development and delivery, cloud computing, big data analytics, AI-enabled service operations, IoT, smart city solutions and other professional services including planning and consulting. Founded in 2003, the company provides services to various market segments including telecom operators, governments, and enterprises around the world. Formerly known as ZTEsoft, Whale Cloud was later invested by China's largest technology and eCommerce giant in the year 2018. At present, Whale Cloud's business scope extends from telecom markets to vertical industries. It has built its core competitiveness in communications software, operation services, cloud computing, big data analytics, AI, and Internet architecture. Formore information, please visit https://online.iwhalecloud.com/

Media ContactVera Mayuk+1 617-765-7997 [emailprotected]

SOURCE Creatio

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Creatio Partners with Whale Cloud to Accelerate Digital Transformation for Telcos - PRNewswire

There are three types of clouds: public, private, and hybrid. Each type requires a different level of management from the customer and provides a different level of security.

In a public cloud, the entire computing infrastructure is located on the premises of the cloud provider, and the provider delivers services to the customer over the internet. Customers do not have to maintain their own IT and can quickly add more users or computing power as needed. In this model, multiple tenants share the cloud providers IT infrastructure.

A private cloud is used exclusively by one organization. It could be hosted at the organizations location or at the cloud providers data center. A private cloud provides the highest level of security and control.

As the name suggests, a hybrid cloud is a combination of both public and private clouds. Generally, hybrid cloud customers host their business-critical applications on their own servers for more security and control, and store their secondary applications at the cloud providers location.

The main difference between hybrid cloud and multicloud is the use of multiple cloud computing and storage devices in a single architecture.

There are three main types of cloud services: software as a service (SaaS), platform as a service (PaaS), and infrastructure as a service (IaaS). Theres no one-size-fits-all approach to cloud; its more about finding the right solution to support your business requirements.

SaaS is a software delivery model in which the cloud provider hosts the customers applications at the cloud providers location. The customer accesses those applications over the internet. Rather than paying for and maintaining their own computing infrastructure, SaaS customers take advantage of subscription to the service on a pay-as-you-go basis.

Many businesses find SaaS to be the ideal solution because it enables them to get up and running quickly with the most innovative technology available. Automatic updates reduce the burden on in-house resources. Customers can scale services to support fluctuating workloads, adding more services or features they grow. A modern cloud suite provides complete software for every business need, including customer experience, customer relationship management, customer service, enterprise resource planning, procurement, financial management, human capital management, talent management, payroll, supply chain management, enterprise planning, and more.

PaaS gives customers the advantage of accessing the developer tools they need to build and manage mobile and web applications without investing inor maintainingthe underlying infrastructure. The provider hosts the infrastructure and middleware components, and the customer accesses those services via a web browser.

To aid productivity, PaaS solutions need to have ready-to-use programming components that allow developers to build new capabilities into their applications, including innovative technologies such as artificial intelligence (AI), chatbots, blockchain, and the Internet of Things (IoT). The right PaaS offering also should include solutions for analysts, end users, and professional IT administrators, including big data analytics, content management, database management, systems management, and security.

IaaS enables customers to access infrastructure services on an on-demand basis via the internet. The key advantage is that the cloud provider hosts the infrastructure components that provide compute, storage, and network capacity so that subscribers can run their workloads in the cloud. The cloud subscriber is usually responsible for installing, configuring, securing, and maintaining any software on the cloud native solutions, such as database, middleware, and application software.

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What is Cloud Computing? | Oracle India

Cloud computing, which underpinned the worlds economy, global supply chains and remote workforces during the coronavirus pandemic, will continue to be an essential target for organizations looking for increased scalability, business continuity and cost efficiency in 2021.

The effects of COVID-19 will linger throughout 2021, as businesses will look to lay a foundation for increased agility, said Dustin Milberg, field chief technology officer for cloud services at InterVision, a Santa Clara, Calif.-based IT service provider and AWS Premier Consulting Partner. Cloud will take a key focus in this goal, given its benefits of improved accessibility, scalability and flexibility.

But those companies who view cloud as a journey and not a destination will see more success, according to Milberg.

This is because simply getting to the cloud doesnt automatically mean youll see improved performance and spending, he said. Instead, cloud is an iterative process of optimization and creating security by design to match your companys goals, both now and in the long term.

Enterprises technology needs have increased in complexity over the past year, as workplaces quickly became decentralized during the pandemic, with remote workers across the globe, noted Steve Miller-Jones, vice president of edge strategy and solution architecture at Limelight Networks, a Scottsdale, Ariz.-based content delivery network (CDN) service provider.

At the same time, exciting new technologies are making it easier to instantly generate, process and analyze data for better business performance, he said. These operational demands are shifting how businesses leverage cloud computing.

Heres a look at some of the cloud computing trends expected to loom large in 2021.

Global Public Cloud Infrastructure Market Hits $120B

The global public cloud infrastructure market will grow 35 percent to $120 billion in 2021, as the cloud continues to take center stage in the recovery from the pandemic, according to Forrester Research.

The aggressive move to cloud, already proceeding at a healthy clip before the pandemic, will spike in 2021, yielding even greater enterprise adoption, cloud provider revenue and business value, the Cambridge, Mass.-based market research company said in its Predictions 2021 report.

Forrester previously forecast the public cloud infrastructure market would increase 28 percent to $113.1 billion next year.

The percentage of worldwide IT spending thats dedicated to the cloud will continue to accelerate in 2021. Gartner, the Stamford, Conn.-based research and advisory firm, projects that worldwide public cloud spending by end-users will grow 18 percent next year to $304.9 billion, up from $257.5 billion this year.

The pandemic validated clouds value proposition, Sid Nag, research vice president at Gartner, said in a report this week. The ability to use on-demand, scalable cloud models to achieve cost efficiency and business continuity is providing the impetus for organizations to rapidly accelerate their digital business transformation plans. The increased use of public cloud services has reinforced cloud adoption to be the new normal now more than ever.

While software as a service (SaaS) still will be the largest market segment for end-user cloud IT spending its expected to grow approximately 16 percent to $117.8 billion -- application infrastructure services (PaaS) is expected to grow at a higher 26.6 percent rate to about $55.5 billion, according to Gartner. The growth in PaaS will be driven by remote workforces continued need to access to high-performing and scalable infrastructure via modernized and cloud-native applications, it said.

The cloud is being used to facilitate much of our remote work environments, so companies will continue to migrate workloads and begin using more PaaS resources to take maximum financial advantage of these somewhat forced changes, said George Burns III, senior consultant for cloud operations at SPR, a Chicago-based technology modernization firm.

Cloud system infrastructure services (IaaS) spending is projected to increase 26.9 percent to $65.3 billion.

Reshuffling Of The Big Three Cloud Providers

There will be a reshuffling of the top three public cloud providers in 2021, with Chinas Alibaba Cloud displacing Google Cloud to take the No. 3 spot for revenue in the global public cloud infrastructure market. behind No.1 Amazon Web Services and Microsoft, according to Forrester.

Alibabas cloud computing revenue grew 59 percent year-over-year to $2.19 billion for the quarter that ended Sept. 30, driven by the acceleration in digitalization across industries and businesses of all sizes in China, the company disclosed this month. Revenue from customers in the internet, finance and retail industries were the primary growth drivers.

Google Clouds revenue -- which includes sales from Google Cloud Platform (GCP), Google Workspace (formerly G Suite) productivity tools and other enterprise cloud services increased to $3.44 billion, compared to $2.38 billion in the same quarter last year.

Google (Cloud) establishes itself as an enterprise-friendly cloud as the work it has put into ERP (enterprise resource planning) workloads, analytics and account management pay off in 2021, said Hyoun Park, CEO and chief analyst at Amalgam Insights, a technology advisory firm in Berkeley, Calif.

Amalgam expects Google Cloud to achieve healthy 40-plus percent growth next year.

(Google Cloud CEO) Thomas Kurian has had a strong two-year run so farin translating Googles technology into defined enterprise products, services and relationships, he said.

Amalgam, which estimates AWS has more revenue than its next three largest competitors combined, expects AWS revenue will grow less than the combination of Google Cloud and Microsoft Azure in 2021.

This is great news for the business world, as it means that the cloud market is finally a competitive one rather than Amazon vs. the dwarves, Park said.

AWS will further its progress in providing services for operations management, building on top of communications, messaging, and operations services such as Amazon Chime, Amazon Simple Queue Service, AWS Chatbot and AWS RoboMaker, according to Park said.

Although AWS provides the technology to scale, the larger Amazon company has a combination of processes, operations and logistics that have led to meteoric growth, he said. AWS is in a position to share more of the Amazon core DNA as services and software to further grow the AWS business.

Microsoft, meanwhile, will exceed $25 billion in Azure cloud revenue in fiscal year 2021 -- driven by secular market demand for cloud and partner trust that Amazon and Google cannot match -- and finally break out Azure revenue in its annual reports, Park projected.

Edge Is the New Cloud

Edge is the new cloud, and new edge vendors will trim 5 points from public cloud growth next year, according to Forresters predictions.

In 2021, we will see new business models emerge that facilitate the deployment of edge, efforts by cloud platforms to compete, and AI and 5G facilitating the expansion of edge use cases, Forrester said.

Large vendors including Dell, HPE, IBM and Intel are doubling down on the edge with cloud-like solutions deployable to anywhere, according to Forrester, and content delivery networks and data center colocation vendors are offering edge compute services across hundreds or thousands of local points of presence.

Over the next three years, buyers will shift their cloud strategies toward the edge to capture all this innovation and become more connected, Forrester said. While public clouds will play a part, we do not think they will dominate, as their culture is based on massive data centers and tight control of the architecture -- the exact opposite of what firms need to serve customers locally.

While the centralized cloud isnt going anywhere, developments in serverless computing models and the creation of distributed service layers around the cloud are powering new real-time IT applications, according to Miller-Jones.

Enterprises are looking to the network edge to bridge the gap between the centralized cloud and end-users, providing low-latency application and content performance for all users, wherever they are working from, Miller-Jones said. Integrating a distributed edge strategy within a broader cloud computing effort is key to continued innovation in 2021, he said. Environments at the network edge that scale when needed, are instantly accessible and that are consumed as a service are key developments in this new paradigm.

Miller-Jones pointed to two pivotal ways the network edge will transform and expand cloud computing next year.

By integrating the network edge into their cloud strategy, developers have the ability to easily deploy services at the edge without having to be concerned with the operational overhead of managing more infrastructure, he said. With integrated development and deployment pipelines, developers can move application services and functions from the cloud into network edge locations. This will help create more responsive and dynamic applications.

In 2021, Miller-Jones also expects to see a bigger emphasis on enterprise network edge security and protecting users, services, applications and data, as enterprises embrace distributed application environments.

Achieving high levels of security throughout the network edge and into the last-mile of distribution is a key challenge for the enterprise and will be enabled by security services at the network edge, he said.

Artificial Intelligence Engineering

Organizations need a strong artificial intelligence (AI) engineering strategy to ensure their AI projects dont fail, Gartner said in its Top Strategic Technology Trends for 2021 report.

Without AI engineering, most organizations will fail to move AI projects beyond proofs of concept and prototypes to full-scale production, Gartner said.

AI projects often are not successful because of maintainability, scalability and governance issues, but a strong AI engineering strategy will help the performance, scalability, interpretability and reliability of AI models while delivering the full value of AI investments, according to Gartner.

AI engineering makes AI a part of the mainstream DevOps process rather than a set of specialized and isolated projects.

AI engineering stands on three core pillars: DataOps, ModelOps and DevOps, Gartner said. DevOps deals mainly with high-speed code changes, but AI projects experience dynamic changes in code, models and data, and all must be improved. Organizations must apply DevOps principles across the data pipeline for DataOps and the machine learning (ML) model pipeline for MLOps to reap the benefits of AI engineering.

In terms of governance and AI engineering, responsible AI is emerging as an umbrella term for certain aspects of AI implementations to deal with AI risk, trust, transparency, ethics, fairness, interpretability, accountability, safety and compliance, according to Gartner.

Responsible AI signifies the move from declarations and principles to the operationalization of AI accountability at the organizational and societal levels, it said.

Multi-Cloud And Joint Cloud Provider Offerings

Next year will see the beginnings of multi-cloud and joint provider cloud offerings, as providers realize they can partner to accelerate go-to-market launches, capitalize on mutual strengths and take on the 800-pound gorilla that is AWS, according to Park.

This idea was anathema to cloud providers for most of the 2010s, as the goal of having a cloud platform was theoretically to be the one and only platform that a company uses, Park said. However, as multi-cloud environments have started to develop, vendor competition has evolved and massive cloud markets continue to exist, cloud vendors must reconsider how they go to market.

The Oracle-Microsoft interconnect relationship that started in June of 2019 is an example of a relationship that could be expanded to take advantage of Oracles networking and Microsofts ML capabilities, Young said.

Rivals Microsoft and Oracle last year announced they were linking their clouds to allow joint customers to migrate and run their enterprise application workloads across Microsoft Azure and Oracle Cloud. The move was seen as a bid by Redmond, Wash.-based Microsoft -- the No. 2 cloud provider -- and Redwood City, Calif., cloud underdog Oracle to better compete against AWS.

Going Serverless

Serverless is the next evolution from monolithic application architecture after service-oriented architecture and micro-services architectures, said Derek Swanson, chief technology officer of Needham, Mass.-based Silk, whose cloud data platform enables companies to adopt hybrid cloud.

Serverless was among the top five fastest-growing PaaS cloud services for 2020, according to the Flexera 2020 State of the Cloud report.

Serverless is a true cloud computing paradigm, and it is hard to overstate how much it will impact how much cloud is consumed going forward, Swanson said. It is such a compelling model, that applications will be designed and developed going forward to work with serverless, rather than serverless being developed to work with the way we currently develop applications.

The industry already is on this journey with containers and cloud-hosted common applications as they drive the need for applications to be made up of smaller components that can be given different treatments, including running in different locations, according to Swanson.

Serverless is a boon for developers of all kinds, he said.

Up until now, having knowledge of AWS, Azure or GCP capabilities was a key requirement of a cloud application developer, he said. These resources were in high demand. Going forward, this level of detailed knowledge is mooted by serverless, with the serverless interface in cloud becoming the interface developers interact with, not the lower-level interfaces.

Automated Cloud Orchestration And Optimization

Cloud platforms will continue to develop automated cloud orchestration and optimization as the complexity of managing both the quantity and quality of interconnected services across applications and services overwhelms even the savviest of IT organizations, according to Park.

Automated service and performance management must be one of the most important aspects of choosing a cloud provider in 2021, as companies may have to manage a hundred or more services from a single cloud provider, Park said.

The Growth Of SASE Adoption

While its at the peak of Gartners Hype Cycle, secure access service edge (SASE) will continue to gain adoption as organizations move past the quick response measures they enacted this year for their massive and unexpected increase in remote worker connectivity, according to Derek Brost, director of professional services for security and compliance at InterVision.

Pronounced sassy and primarily delivered as a cloud-based service, SASE is a network architecture that combines software-defined WAN capabilities and cloud-native network security services including zero-trust network access, secure web gateways, cloud access security brokers and firewalls as a service.

Many IT networking groups unfortunately found the strain and limits of their remote access VPN concentrators and, even after overcoming or addressing those breaking points, they next coped with emerging issues in their bandwidth constraints, lack of network segmentation, weakness in endpoint security solutions and myriad untrusted devices connecting to sensitive corporate systems, Brost said. Wise IT groups will budget and start planning for a more converged and integrated cloud-based approach to remote device, workforce and distributed security technology.

Perfect Storm Of Data Privacy And Cloud Migration

The combination of the coronavirus pandemic and an increase in cloud infrastructure will create the perfect storm for data governance and compliance in 2021, according to Balaji Ganesan, co-founder and CEO of Privacera, a data governance and security solution provider, and co-founder of Apache Ranger.

Organizations will continue to initiate projects to ensure secure data migration to the cloud -- i.e. encryption of all data that is required by the enterprise data governance team before their IT or data teams are allowed to move data from on premises to the cloud, Ganesan said.

In 2021, data governance will become an ever more prevalent topic for CIOs, CISOs, and CDOs to ensure responsible use and availability of cloud data, he said.

Next year will spell the end of what Ganesan called the wild west of information sharing. Regulatory legislation around the world will move toward increased control of personally identifiable information (PII) data to safeguard consumer privacy, as countries increasingly following the lead of the European Unions General Data Protection Regulation (GDPR).

The latest politicization of coronavirus data -- combined with the manually and bot-assisted dissemination of information and misinformation based on personal data leveraged out of social media platforms such as Facebook and Twitter --portends the end of the wild west of personal information on the internet and will begin a new era of consumer privacy, Ganesan said.

Standalone data security and governance tools finally will become an integral part of mission-critical business processes, according to Ganesan.

In 2021, security, privacy and governance will be embedded early in business processes, he said. Developers and technical teams will incorporate these requirements early when building new systems. IT teams will invest in tools to provide secure access to data while balancing ease of use and performance. As a result, data security, governance, privacy would become table stakes in all IT strategy.

Increased Cloud Management And Cost Containment Challenges

For many enterprises, moving workloads to the cloud has greatly improved some operational efficiencies and collaboration, but it has also proven costly.

We are seeing that customers are much too immature in their skills sets and are using their cloud infrastructure in an inefficient manner compared to how they use their traditional legacy infrastructure, Swanson said. In fact, cloud wastage is a problem that hinders cloud adoption. Operational inefficiencies are still too great, and customers are not seeing the cost curves being bent down, but staying at a 1:1 ratio.

Beyond cloud waste, system platform and management vendors want to be relevant to the rapidly growing cloud computing market, and they understand that managing and operating cloud computing is a new operating paradigm that requires new platforms and tools, according to Swanson.

While many new companies have sprung up dedicated entirely around cloud cost control, look for these tools to become consolidated and extended natively into production application stacks, as vendors look to make their offerings more appealing through built-in cloud efficiency and cost-management elements, he said.

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10 Future Cloud Computing Trends To Watch In 2021

Mentions of cloud computing within the filings of companies in the power industry rose 18% between the first and second quarters of 2021.

In total, the frequency of sentences related to cloud computing between July 2020 and June 2021 was 80% higher than in 2016 when GlobalData, from whom our data for this article is taken, first began to track the key issues referred to in company filings.

When companies in the power industry publish annual and quarterly reports, ESG reports and other filings, GlobalData analyses the text and identifies individual sentences that relate to disruptive forces facing companies in the coming years. Cloud computing is one of these topics - companies that excel and invest in these areas are thought to be better prepared for the future business landscape and better equipped to survive unforeseen challenges.

To assess whether cloud computing is featuring more in the summaries and strategies of companies in the power industry, two measures were calculated. Firstly, we looked at the percentage of companies which have mentioned cloud computing at least once in filings during the past twelve months - this was 48% compared to 25% in 2016. Secondly, we calculated the percentage of total analysed sentences that referred to cloud computing.

Of the 50 biggest employers in the power industry, Enel SpA was the company which referred to cloud computing the most between July 2020 and June 2021. GlobalData identified 50 cloud-related sentences in the Italy-based company's filings - 0.3% of all sentences. Siemens AG mentioned cloud computing the second most - the issue was also referred to in 0.3% of sentences in the company's filings. Other top employers with high cloud mentions included Wartsila Corp, Honeywell International Inc and Dongfang Electric Corporation Ltd.

Across all companies in the power industry the filing published in the second quarter of 2021 which exhibited the greatest focus on cloud computing came from Voltronic Power Technology Corp. Of the document's 2,623 sentences, 18 (0.7%) referred to cloud computing.

This analysis provides an approximate indication of which companies are focusing on artificial intelligence and how important the issue is considered within the power industry, but it also has limitations and should be interpreted carefully. For example, a company mentioning cloud computing more regularly is not necessarily proof that they are utilising new techniques or prioritising the issue, nor does it indicate whether the company's ventures into cloud computing have been successes or failures.

GlobalData also categorises cloud computing mentions by a series of subthemes. Of these subthemes, the most commonly referred to topic in the second quarter of 2021 was 'software as a service', which made up 71% of all cloud subtheme mentions by companies in the power industry.

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Filings buzz in the power industry: 18% increase in cloud computing mentions in Q2 of 2021 - Power Technology

Nov 2 (Reuters) - Microsoft Corp (MSFT.O) on Tuesday announced a new round of technologies aimed at making its cloud computing services work in data centers it does not own - including the cloud data centers of its rivals.

The strategy, Microsoft executives and analysts say, has been key to the company's rise in the cloud computing infrastructure market, which research firm Gartner estimates hit $64.3 billion and where Microsoft is second only to market leader Amazon.com's (AMZN.O) Amazon Web Services. Microsoft last week said revenue from Azure, its flagship cloud offering, grew 48%, results that helped it overtake Apple Inc (AAPL.O) as the world's most valuable publicly traded company.

Microsoft's strategy has involved constructing its most lucrative cloud software services, such as database tools, so that they can run inside its own data centers, those owned by customers or even those of rivals like Amazon.

Microsoft's cloud and artificial intelligence chief Scott Guthrie told Reuters that the move has persuaded some customers to use its services when they cannot always use Microsoft's data centers. Royal Bank of Canada, Guthrie said, faces legal requirements to keep some of its computing work in its own data centers and uses a technology called Azure Arc to connect those facilities to Microsoft's cloud.

"The challenge with higher-level services historically has been the concern of 'lock in' - what happens if I can only use them in your data center?" Guthrie said. "That freedom of movement causes customers to feel much more comfortable using those services."

Ed Anderson, a vice president distinguished analyst with Gartner, said the approach does open doors for Microsoft with customers, but it also forces the company to compete on the quality of its software services rather than by packaging them with cheap computing power.

"To be honest, that's a better way to compete," Anderson said. "Customers are suspicious of rhetoric. They look for evidence of capabilities and are cautious of things where in principle technology is multi-cloud but maybe the software licensing doesn't support it."

Reporting by Stephen Nellis in San Francisco

Our Standards: The Thomson Reuters Trust Principles.

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Microsoft rolls out new tech to connect its cloud to rivals - Reuters