Business profile: Sheryl Sandbergs mixed legacy – The Week UK

Sheryl Sandberg intended to spend just five years at Facebook when, in 2008, she joined the fledgling company from Google as Mark Zuckerbergs right-hand woman, said Hannah Murphy in the FT. Instead, she stayed for 14 years as Facebooks (and later Metas) chief operating officer, becoming one of the most recognisable and polarising figures in Silicon Valley. In recent years, the power duo have drifted apart; now Sandberg is off for good in the autumn. She leaves behind a mixed record. On the one hand, she is the female role model who helped grow Facebook into a $500bn-plus company by supercharging its digital advertising machine. On the other, she became a lightning rod for criticism as the company lurched from scandal to scandal. Facebook would not be Facebook without Sheryl, said David Jones of the Brandtech Group for good and bad.

The deal that Zuck struck with Sandberg was that hed focus on the product, said Danny Fortson in The Sunday Times. Anything with a low-geek quotient sales, policy, legal, communications, lobbying was left to his polished consigliere, who had useful contacts in Washington, having worked for Bill Clintons treasury secretary, Larry Summers. The deal, which effectively split Facebook into two domains, will go down as one of the most consequential in business history. It made Facebook, which went on to buy Instagram and WhatsApp, a new media juggernaut. But Sandberg also contributed to its worsening image. Critics held her responsible for Facebooks Cambridge Analytica data-privacy scandal, as well as Russian disinformation, and the proliferation of hate speech and fake news.

Sandbergs exit leaves a vacuum at Meta at a tricky time, said Gina Chon on Reuters Breakingviews. The group had its troubles under her leadership, but at least it had a business model and a top-tier executive who could sell it to investors. Zuckerbergs ambitions lie in more abstract directions, such as the still-vague metaverse. But her real legacy is much broader, said Stephanie Hare in The Observer. Having led the transformation of Google into the worlds leading advertising business, she performed a similar trick at Facebook. Yet where Sandberg sees scale, others see something sinister. Harvard professor Shoshana Zuboff author of The Age of Surveillance Capitalism argues that Sandberg is the Typhoid Mary of her age, owing to her role in spreading Googles data-mining practices to Facebook. She will go down in history for her extraordinary success in growing these companies and her failure to deal with the costs of that success.

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Business profile: Sheryl Sandbergs mixed legacy - The Week UK

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