As the self-assessment tax return deadline looms this week, the pressure is on for millions of self-employed workers and business owners. Getting the paperwork in on time is an annual headache and that pressure may make them more susceptible to scams.
In the last year, HMRC has received 900,000 reports of suspicious phone calls, texts and emails most promising tax rebates. And they are becoming more sophisticated and increasingly convincing.
With a galling similarity to official communications using the same logo and seemingly official reference numbers emails from fraudsters ask recipients to click on a PDF attachment, which then requires them to fill in their bank details.
Calls from numbers which look identical to HMRC are also increasing. They can even include Government Gateway account numbers which makes them very easy to fall for, and infuriating for those who succumb.
We are human, so we can make mistakes. Even cautious people click on malicious attachments or links, says Jake Moore, a specialist at internet security company ESET. As the scams spread to social media, where many people may not be expecting to be contacted about tax details, and via direct messaging through Facebook and WhatsApp, there is one simple rule to remember - HMRC stresses it never uses any social media to offer a tax rebate, or ask for personal or financial information.
The scams do not always come in the enticing form of a promised rebate. Calls can be far more threatening, telling their target they owe money and will be arrested for tax fraud or have their bank account frozen within hours if they dont pay.
Be on the alert for automated calls. Ray Walsh from ProPrivacy.com particularly warns about accepting so-called robocalls, which aim to trick people into pressing a key on their keypad to connect to a caseworker to make a payment. Some have succeeded in adding charges to a victims phone bill simply by making them press a key.
Matthew Singleton, a Manchester-based finance professional, was targeted by scammers shortly before Christmas. He received a call from an 020 number and was taken through security. The scammer knew his name and address and told him he had underpaid his income tax.
They know what the trigger points are, and that if a call or email is out of the blue you can start to get flustered
When Singleton said it was a scam, he was told to Google HMRC and go to the contacts section of the site. The scammer said he would ring back from an 0300 number listed there. My phone then came up with this 0300 number the exact same number as on the HMRC website, says Singleton. He was told he could pay the amount owed more than 4,800 over the phone. There was no way I was doing that. I had not had any documentation. But I was told an arrest warrant would be issued within two hours of the call ending.
Singleton reported the scam to Action Fraud but believes HMRC could do more to increase awareness. When you Google HMRC, why cant it put a warning under its link to explain that this could happen? The safest thing is to warn people that even calls from recognised HMRC phone numbers may not be legitimate.
Joel Lewis, consumer policy manager at Age UK, agrees. I think HMRC should do a bit more to promote the fact these scams exist. We hear a lot about self-assessment deadlines, but not that you need to watch out because there are people pretending to be HMRC, he says.
The chief executive of cyber-security firm DynaRisk, Andrew Martin, says scammers can spoof any number new or old. In the case of text messages, scammers can alter the caller ID field to say HMRC. For phone calls, they alter it to show a number thats the same as another HMRC number.
The problem has led HMRC to work with the telecommunications industry and regulator Ofcom to prevent the cloning of genuine contacts. HMRC says it has seen a 94% reduction of phone scams spoofing genuine numbers since controls were introduced in April 2019. We have put in place pioneering new controls such as DNO [Do Not Originate] to prevent spoofing of the most used inbound helpline numbers, it says. During the past year, the teams work also instigated the removal of 1,921 unique numbers being used by scammers.
It says it is also working to raise awareness of scams via the media: We have a reporting channel which responded to nearly 200,000 calls from customers in the last year, and we maintain dedicated information on HMRC scams on the gov.uk educational pages.
Consumers are advised that if they receive a phone call from someone purporting to be from HMRC, they should end the call and phone back on a verified number. Check the HMRC website or use the number on a letter you have received in the past.
Be aware, however, that scammers can keep phone lines open, which means the original connection remains active even if the consumer has hung up. So always use a different phone to call back or wait 10 minutes if its the same line.
Crucially, HMRC will only contact customers due a refund by post. It will never be by phone, text or email, nor will consumers be asked for their PIN, password or bank details. Its advice is to watch out for spelling mistakes and grammatical errors in emails, as well as the use of threatening and urgent language such as you only have three days to reply.
Lewis says the tactics scammers use can be very effective and well-honed, and that it is important not to rush into anything. They know what the trigger points are for people and that if a call or email is out of the blue you can start to get flustered and make a rushed decision, rather than taking a moment to consider what it is you are being asked to do, he says. Dont respond immediately. There is never a need to do that. Ask for a second opinion from a family member or friend or someone else you trust.
Many phishing emails avoid using a persons name and opt for a generic greeting such as Dear customer. Check the from email address carefully, too. Some use random characters and can be easier to spot, but others may end in hmrc.gov.uk and appear more convincing.
Avoid opening the message and do not click on any links or PDF attachments.
Forward suspicious emails to phishing@hmrc.gov.uk and texts to 60599. You can also contact Action Fraud on 0300 123 2040 Monday to Friday 8am to 8pm or use its online fraud reporting tool, particularly if you have lost money
View original post here:
How scammers take advantage of stressed-out taxpayers - The Guardian
- Google researchers have cracked a key internet security tool - Recode [Last Updated On: February 26th, 2017] [Originally Added On: February 26th, 2017]
- Letter: Internet security is in jeopardy - INFORUM [Last Updated On: February 26th, 2017] [Originally Added On: February 26th, 2017]
- New internet security device launched to safeguard schools against child abuse - Phys.Org [Last Updated On: February 26th, 2017] [Originally Added On: February 26th, 2017]
- Everything You Need to Know About Cloudbleed, the Latest Internet Security Disaster - Gizmodo [Last Updated On: February 26th, 2017] [Originally Added On: February 26th, 2017]
- Data from internet-connected teddy bears held ransom, security expert says - Fox News [Last Updated On: February 28th, 2017] [Originally Added On: February 28th, 2017]
- Emsisoft Internet Security 2017.2.0.7219 - TechCentral.ie [Last Updated On: February 28th, 2017] [Originally Added On: February 28th, 2017]
- What you need to know about 'Cloudbleed,' the latest internet security bug - Globalnews.ca [Last Updated On: February 28th, 2017] [Originally Added On: February 28th, 2017]
- Google cracks longtime pillar of internet security - MarketWatch [Last Updated On: February 28th, 2017] [Originally Added On: February 28th, 2017]
- BullGuard | Internet Security and Antivirus protection ... [Last Updated On: March 2nd, 2017] [Originally Added On: March 2nd, 2017]
- Internet Storm Center - SANS Internet Storm Center [Last Updated On: March 2nd, 2017] [Originally Added On: March 2nd, 2017]
- Internet-connected 'smart' devices are dunces about security - ABC News [Last Updated On: March 11th, 2017] [Originally Added On: March 11th, 2017]
- Derry internet security expert warns that advanced internet technology 'a risk to us all' - Derry Now [Last Updated On: March 11th, 2017] [Originally Added On: March 11th, 2017]
- Firewall Test, Web Tools and Free Internet Security Audit ... [Last Updated On: March 11th, 2017] [Originally Added On: March 11th, 2017]
- Internet security in the spotlight: How is the internet safer today than it was 20 years ago? - Mobile Business Insights (blog) [Last Updated On: March 11th, 2017] [Originally Added On: March 11th, 2017]
- Jim Mullen: Unsocial internet security | Columnists | auburnpub.com - Auburn Citizen [Last Updated On: March 11th, 2017] [Originally Added On: March 11th, 2017]
- Internet security company launches a perfume line to promote cybersecurity - Mashable [Last Updated On: March 12th, 2017] [Originally Added On: March 12th, 2017]
- Internet security - Wikipedia [Last Updated On: March 12th, 2017] [Originally Added On: March 12th, 2017]
- Are you undermining your web security by checking on it with the wrong tools? - The Register [Last Updated On: March 18th, 2017] [Originally Added On: March 18th, 2017]
- Bruce Schneier on New Security Threats from the Internet of Things - Linux.com (blog) [Last Updated On: March 18th, 2017] [Originally Added On: March 18th, 2017]
- Carpe Diem: home internet security - KFOX El Paso [Last Updated On: March 18th, 2017] [Originally Added On: March 18th, 2017]
- Motivation Monday: home internet security - KFOX El Paso [Last Updated On: March 18th, 2017] [Originally Added On: March 18th, 2017]
- Medical records of 26m patients at risk because of GP surgeries' failing internet security - The Sun [Last Updated On: March 18th, 2017] [Originally Added On: March 18th, 2017]
- Free Internet Security | Why Comodo Internet Security Suite ... [Last Updated On: March 18th, 2017] [Originally Added On: March 18th, 2017]
- Internet Security Software | Trend Micro USA [Last Updated On: March 18th, 2017] [Originally Added On: March 18th, 2017]
- Fix crap Internet of Things security, booms Internet daddy Cerf - The Register [Last Updated On: March 21st, 2017] [Originally Added On: March 21st, 2017]
- Internet of Things security: What happens when every device is smart and you don't even know it? - ZDNet [Last Updated On: March 21st, 2017] [Originally Added On: March 21st, 2017]
- CUJO is cuter than Wall-E, and it's the only internet security device you'll ever need - Yahoo News [Last Updated On: March 21st, 2017] [Originally Added On: March 21st, 2017]
- The Senate just voted to undo landmark rules covering your Internet privacy - Washington Post [Last Updated On: March 25th, 2017] [Originally Added On: March 25th, 2017]
- What the Cloudbleed disaster says about the state of internet security - Information Age [Last Updated On: March 25th, 2017] [Originally Added On: March 25th, 2017]
- Google Has Declared Symantec Harmful To Internet Security - UPROXX [Last Updated On: March 25th, 2017] [Originally Added On: March 25th, 2017]
- Internet Security Analysts: North Korea Is Planning a Global Bank Heist - Breitbart News [Last Updated On: March 28th, 2017] [Originally Added On: March 28th, 2017]
- Internet Security Firm Confirms WikiLeaks 'Vault 7' At Least 40 Cyberattacks Tied to the CIA - The Ring of Fire Network [Last Updated On: April 14th, 2017] [Originally Added On: April 14th, 2017]
- Homeland Security warns of 'BrickerBot' malware that destroys unsecured internet-connected devices - ZDNet [Last Updated On: April 20th, 2017] [Originally Added On: April 20th, 2017]
- A Global Industry First: Industrial Internet Consortium and Plattform Industrie 4.0 to Host Joint IIoT Security ... - Business Wire (press release) [Last Updated On: April 20th, 2017] [Originally Added On: April 20th, 2017]
- Mucheru urges private sector to boost investment in internet security - The Standard (press release) [Last Updated On: April 25th, 2017] [Originally Added On: April 25th, 2017]
- Cloudflare debuts a security solution for IoT - TechCrunch [Last Updated On: April 28th, 2017] [Originally Added On: April 28th, 2017]
- Russian-controlled telecom hijacks financial services' Internet traffic - Ars Technica [Last Updated On: April 28th, 2017] [Originally Added On: April 28th, 2017]
- Avira Internet Security Suite v15.0.26 - TechCentral.ie [Last Updated On: April 28th, 2017] [Originally Added On: April 28th, 2017]
- NSA To Limit Some Collection Of Internet Communication - NPR [Last Updated On: April 29th, 2017] [Originally Added On: April 29th, 2017]
- Report Indicates '10 Concerts' Facebook Trend Could Compromise Your Internet Security - Complex [Last Updated On: April 29th, 2017] [Originally Added On: April 29th, 2017]
- "Improving the World" through Internet Security: Chatting with David Gorodyansky, CEO of AnchorFree - Huffington Post [Last Updated On: May 3rd, 2017] [Originally Added On: May 3rd, 2017]
- Don't Fall For This Tech Support Scam Targeting PC Users - KTLA [Last Updated On: May 3rd, 2017] [Originally Added On: May 3rd, 2017]
- Yikes! Antivirus Software Fails Basic Security Tests - Tom's Guide [Last Updated On: May 3rd, 2017] [Originally Added On: May 3rd, 2017]
- Watch Hackers Sabotage an Industrial Robot Arm - WIRED [Last Updated On: May 3rd, 2017] [Originally Added On: May 3rd, 2017]
- Decoding Internet Security: Spear phishing - Washington Post [Last Updated On: May 5th, 2017] [Originally Added On: May 5th, 2017]
- From the Desk of Jay Fallis: To internet vote, or not to internet vote - BarrieToday [Last Updated On: May 7th, 2017] [Originally Added On: May 7th, 2017]
- Crippling cyberattack continues to spread around the world - Los Angeles Times [Last Updated On: May 14th, 2017] [Originally Added On: May 14th, 2017]
- Cyber Security Experts: Russia Disproportionately Targeted by Malware - Voice of America [Last Updated On: May 14th, 2017] [Originally Added On: May 14th, 2017]
- The Latest: 29000 Chinese institutions hit by cyberattack - ABC News [Last Updated On: May 15th, 2017] [Originally Added On: May 15th, 2017]
- Cyberattack Aftershock Feared as US Warns of Its Complexity - New York Times [Last Updated On: May 15th, 2017] [Originally Added On: May 15th, 2017]
- This week's poll: Priorities for improving internet security - The Engineer [Last Updated On: May 18th, 2017] [Originally Added On: May 18th, 2017]
- Akamai Releases First Quarter 2017 State of the Internet / Security Report - PR Newswire (press release) [Last Updated On: May 18th, 2017] [Originally Added On: May 18th, 2017]
- Do Macs get viruses? - PC Advisor [Last Updated On: May 18th, 2017] [Originally Added On: May 18th, 2017]
- Massive Ransomware Attack Underscores Threats To Internet Security - Benzinga [Last Updated On: May 19th, 2017] [Originally Added On: May 19th, 2017]
- Security News This Week: Hoo-Boy, Mar-a-Lago's Internet Is Insecure - WIRED [Last Updated On: May 20th, 2017] [Originally Added On: May 20th, 2017]
- Internet security firm calls for law to compel information sharing to ... - The Star, Kenya [Last Updated On: May 22nd, 2017] [Originally Added On: May 22nd, 2017]
- Check It Out: No need to unplug after reading books on internet security - The Columbian [Last Updated On: May 22nd, 2017] [Originally Added On: May 22nd, 2017]
- How to beat security threats to 'internet of things' - BBC News - BBC News [Last Updated On: May 25th, 2017] [Originally Added On: May 25th, 2017]
- Best Mac antivirus 2017 - Macworld UK [Last Updated On: May 25th, 2017] [Originally Added On: May 25th, 2017]
- Avira, Kaspersky Top Windows 10 Antivirus Tests - Tom's Guide [Last Updated On: May 25th, 2017] [Originally Added On: May 25th, 2017]
- Paranoid about internet security? Here are the most secure OS options - The American Genius [Last Updated On: May 28th, 2017] [Originally Added On: May 28th, 2017]
- Blockchain Offers Hope for the Broken Internet - Fortune [Last Updated On: May 28th, 2017] [Originally Added On: May 28th, 2017]
- New uses for RFID and security for the internet of things - Phys.Org [Last Updated On: May 31st, 2017] [Originally Added On: May 31st, 2017]
- Security Best Practices for the Internet of Things - Web Host Industry Review [Last Updated On: May 31st, 2017] [Originally Added On: May 31st, 2017]
- Internet infrastructure security guidelines for Africa unveiled - Premium Times [Last Updated On: May 31st, 2017] [Originally Added On: May 31st, 2017]
- In addressing internet security issues, make sure to provide solutions - Minneapolis Star Tribune [Last Updated On: May 31st, 2017] [Originally Added On: May 31st, 2017]
- Whistic Partners with the Center for Internet Security to Extend the ... - PR Web (press release) [Last Updated On: June 1st, 2017] [Originally Added On: June 1st, 2017]
- Internet Security Alliance: NIST framework metrics should focus on threats - Inside Cybersecurity (subscription) [Last Updated On: June 1st, 2017] [Originally Added On: June 1st, 2017]
- China cyber-security law will keep citizens' data within the Great Firewall - The Register [Last Updated On: June 1st, 2017] [Originally Added On: June 1st, 2017]
- Cyber security: Africa gets Internet security guidelines - TheNewsGuru [Last Updated On: June 1st, 2017] [Originally Added On: June 1st, 2017]
- China to Implement Its First Law on Internet Security After Ransomware Attack - Sputnik International [Last Updated On: June 1st, 2017] [Originally Added On: June 1st, 2017]
- Decoding Internet Security: Ransomware - Washington Post [Last Updated On: June 1st, 2017] [Originally Added On: June 1st, 2017]
- Internet security upgrade on course - Business Daily (press release) (blog) [Last Updated On: June 1st, 2017] [Originally Added On: June 1st, 2017]
- What's the Safest Laptop For Internet Security? - HuffPost [Last Updated On: June 2nd, 2017] [Originally Added On: June 2nd, 2017]
- Every Day Is Internet Security Day - The Chief-Leader [Last Updated On: June 3rd, 2017] [Originally Added On: June 3rd, 2017]
- 5 Reasons why internet security is crucial in 2017 - Techworm [Last Updated On: June 3rd, 2017] [Originally Added On: June 3rd, 2017]
- Are Pop-Ups An Internet Security Threat? - Good Herald [Last Updated On: June 4th, 2017] [Originally Added On: June 4th, 2017]
- 3 Ways Software Programs Can Help With Internet Security in 2017 - Geek Snack [Last Updated On: June 7th, 2017] [Originally Added On: June 7th, 2017]
- Inside Social Security: Make every day your internet security day - Santa Ynez Valley News [Last Updated On: June 7th, 2017] [Originally Added On: June 7th, 2017]
- SOCIAL SECURITY: Every day is internet security day - Palm Beach Post [Last Updated On: June 7th, 2017] [Originally Added On: June 7th, 2017]