Category Archives: Cloud Hosting
Net at Work Acquires ProServe Solutions, a Leading Acumatica Partner and Business Technology Consulting Firm – PR Newswire
Joining forces to provide unmatched Acumatica and Next Generation ERP expertise
"The acquisition adds considerable expertise to our team and furthers our overarching purpose: delivering next-gen, transformative digital solutions that allow companies to unleash the power of business. We're also delighted to name Chris Cleary as our Acumatica Practice Leader, as Chris brings unmatched Acumatica expertise and a firm understanding of what SMBs need to be successful in today's business climate."
ProServe supports over 40 businesses in United States and Canada. They have a proven methodology for deploying, managing, and measuring the success of technology utilization. They are a Gold Certified Acumatica Partner, a President's Club Winner, and ProServe's founder, Chris Cleary, has been named an Acumatica MVP (most valuable professional) for four years running (2019, 2020, 2021, 2022), which recognizes extraordinary commitment to the Acumatica community and the proven ability to help customers "garner value from their cloud ERP investment." Acumatica has also recognized ProServe as an MVP Developer.
"Net at work has built one of the most trusted and respected business consultancies in North America and gives our clients comprehensive support to meet their most pressing business challenges," said Chris Cleary. "In addition to bringing a wealth of Acumatica and SMB expertise, we have a track record of success in specific industries, including manufacturing, distribution and field service. Our team is excited to be joining forces with Net at Work in providing companies with unmatched Acumatica expertise, and the next-gen tools they need to transform, enhance, and grow their business."
About Net at Work
With experience across virtually every business discipline, the Net at Work team supports over 6,000 organizations in making software, systems and people work together in achieving their core organizational objectives. Their comprehensive range of services and solutions include ERP, CRM, Employer Solutions, eCommerce, to Cloud and IT Managed Services. From the company's founding in 1996, Net at Work has garnered wide industry recognition as problem-solvers and promise-keepers, which are the foundational principles on which all their client relationships are based, and that their clients say they value the most. For more information, visitwww.netatwork.com.
SOURCE Net at Work
New VIAS3D Cloud Puts Users in Control of their Dassault 3DEXPERIENCE Environment without the Complexities of On-Premise Hosting – PR Web
VIAS3D Cloud is like having your own secure, on-premise data center with all of the advantages of a cloud-based platform solution.
NEW ORLEANS (PRWEB) April 12, 2022
VIAS3D will introduce its latest offering, VIAS3D Cloud, at the COExperience 2022 in New Orleans, which takes place April 10-13, 2022. VIAS3D is a premier provider of integrated technology solutions that help engineers and designers solve real-life design, engineering and manufacturing problems. VIAS3D is a Dassault Systmes Platinum Partner specializing in the 3DEXPERIENCE platform technologies for 3D product design, simulation and manufacturing.
VIAS3D Cloud is like having your own secure, on-premise data center with all of the advantages of a cloud-based platform solution, said Kip Speck, Technical Director for VIAS3D. Users are in control of application updates, data security, systems management and quality control, without the complexities of on-premise hosting.
The VIAS3D Cloud is capable of managing all infrastructure hosting of Dassault Systmes (DS) applications including data security, systems management and quality control. With VIAS3D Cloud, users have the flexibility to schedule their own software updates to minimize production disruptions. Users/customers control which DS release they want to use and when.
Other advantages of the VIAS3D Cloud include providing users with full access to the applications environment, support for VPN as required, a flexible data migration strategy and complete backup capabilities. VIAS3D Cloud also offers more integration possibilities and available monitoring services.
VIAS3D Cloud provides greater ability to customize solutions, while allowing customers full access to their servers, said Speck.
To try out the new VIAS3D Cloud, contact: info@vias3d.com. COExperience participants can learn more by visiting booth #112 during the show in New Orleans on April 10-13. For more information about VIAS3D solutions, visit the website at https://vias3d.com/
About VIAS3DVIAS3D is a premier provider of integrated technology solutions that help engineers and designers solve real-life design, engineering and manufacturing problems. The VIAS3D team of experts excel in guiding clients from ideation to in-service maintenance to end-of-life decommissioning in a single, collaborative environment. Our objective is to prevent repetitive design-related business interruptions and to provide cost-effective, quick, and safer designs. VIAS3Ds design, engineering and PLM expertise covers numerous industries, including mobility and transportation, aerospace and defense, and industrial equipment. VIAS3D is a Dassault Systmes Platinum Partner and is authorized to provide training for many DS solutions. For more information, visit https://vias3d.com/.
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New VIAS3D Cloud Puts Users in Control of their Dassault 3DEXPERIENCE Environment without the Complexities of On-Premise Hosting - PR Web
Spirion Enhances Depth and Breadth of Privacy-Grade Discovery, Classification and Remediation for Sensitive Data – PR Newswire
Sensitive Data Platform now offers automated classification and remediation based on context; AnyScan connector support for cloud and big data sources including Salesforce and Snowflake; and Azure private cloud hosting
ST. PETERSBURG, Fla., April 12, 2022 /PRNewswire/ --Spirion, a pioneer in data protection and compliance, today announced the release of major new enhancements to its Sensitive Data Platform, providing enterprises greater flexibility in how they find, organize, understand and act upon sensitive information to bolster governance, security and privacy programs and meet obligations under California Privacy Rights Act (CPRA), General Data Protection Regulation (GDPR) and other data privacy regulations.
Today's release increases the depth of Spirion's purposeful data classification schema to support the business context of sensitive information and how it's being used, so organizations can better control and act to protect it through automated remediation. It also extends the breadth of Spirion's accurate data discovery to encompass new AnyScan connectors for big data and cloud repositories including Snowflake, Salesforce, Confluence, Jira, Microsoft Planner, and a collection of Apache Hadoop sources. In addition, organizations can now host Spirion Sensitive Data Platform on their own private Azure cloud subscription.
"Context-rich classification imparts important insights into how an organization's data is being used. By having this level of context, enterprises are well equipped to understand their data, know where it is located, identify its contents, and ultimately, make better decisions around it. Those decisions may affect privacy, security, governance, or all three," states Ryan O'Leary, Research Manager, Privacy and Legal Technology for IDC.
"Data privacy and security require more than just knowing where data is," said Rob Server, Spirion Field CTO. "It's also about gaining greater clarity and transparency around how data is being used. Today's new platform enhancements underscore Spirion's commitment to finding sensitive data, wherever it lives, with unrivaled accuracy and protecting it against unauthorized access, use and modification through automated, context-rich classification and remediation to reduce financial, regulatory, and legal risks."
Understand How Data is Being Used Through Context-Rich Data Classification
Data classification has always been a cornerstone of mature data governance programs. With growing threat surface risks arising from digital transformation, cloud migration and work from home initiatives, automated classification has become essential to an enterprise's ability to understand their data, know where it is located, identify its contents and ultimately make better decisions around it.
In addition to its current sensitivity classification (which sets confidentiality level), Spirion has added five new persistent classification categories out-of-the-box to give organizations more flexibility in how they can organize and precisely define their data to stay compliant, which include:
By auto-classifying documents based on content and context, organizations will gain additional insight about their data and how it is being used, so they can better understand its risk and enact appropriate controls to protect it. Spirion's context-rich classification playbooks give organizations the ability to act on classifications to enforce controls through automated remediation.
Find Sensitive Information No Matter Where it Lives with AnyScan Connectors
Spirion has entered into a licensing agreement with CData, a leading provider of standards-based drivers for data integration, to expand the ability of Sensitive Data Platform to detect, classify and remediate sensitive data across more systems to ensure compliance with security, privacy, and regulatory mandates. The relationship will enable Spirion's customers to scan for sensitive and restricted information in more than 200 disparate big data, SaaS, NoSQL, RDBMS, collaboration, ERP, accounting, and CRM data locations through plug-and-play AnyScan connectors designed to reduce integration time, cost and complexity.
Sensitive Data Platform's initial AnyScan connectors provide connectivity for Salesforce, Snowflake, Jira, Confluence, Microsoft Planner, Apache Hadoop, Apache Hive, Hadoop Distributed File System (HDFS), Apache HBase, Apache Phoenix, and Apache Parquet. New connectors will be tested and released on a quarterly basis.
Self-Host Spirion on Your Own Private Azure Cloud
Spirion's Sensitive Data Platform, Sensitive Data Finder and Sensitive Data Watcher solutions can now be hosted on a customer's private Azure cloud subscription. This approach gives customers all the benefits of cloud services (cost savings, security, less maintenance) while retaining control over their Spirion tenant and data. To self-host Spirion on a private Azure cloud, customers must have an active Azure tenant running on Linux OS. The set-up takes less than 30-minutes to configure.
About Spirion
Spirionhas relentlessly solved real data protection problems since 2006 with accurate, contextual discovery of structured and unstructured data; purposeful classification; automated real-time risk remediation; and powerful analytics and dashboards to give organizations greater visibility into their most at-risk data and assets. Spirion's Privacy-Grade data protection software enables organizations to reduce risk exposure, gain visibility into their data footprint, improve business efficiencies and decision-making while facilitating compliance with data protection laws and regulations.
Twitter: @Spirion
Media ContactVicky Harris[emailprotected]954.557.8163
Spirion is a registered trademark of Spirion Software. All other trademarks and registered trademarks are the property of their respective owners.
SOURCE Spirion LLC
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Spirion Enhances Depth and Breadth of Privacy-Grade Discovery, Classification and Remediation for Sensitive Data - PR Newswire
Atlassian needs two weeks to fix cloud outage – IT PRO
Atlassians cloud outage that began on 5 April is set to last for another two weeks.
The collaboration software provider experienced an outage of its Jira and Confluence products starting 5 April. Although the problem didnt affect all customers, it came at an awkward time as the company was hosting its Team 22 event in Las Vegas last week, an event where it shows off new products.
In a statement shared widely with the media and customers, Atlassian has now said that while it is beginning to bring some customers back online, it estimates the rebuilding effort to last up to two more weeks.
The company told IT Pro that as part of scheduled maintenance on selected cloud products, its team ran a script to delete legacy data. The data was from a deprecated service that had been moved into the core datastore of its products. Instead of deleting the legacy data, the script erroneously deleted sites, and all associated products for those sites including connected products, users, and third-party applications.
The company added that it maintains extensive backup and recovery systems, and there has been no data loss for customers that have been restored to date. The incident wasnt the result of a cyber attack and there has been no unauthorised access to customer data, it confirmed.
We know this outage is unacceptable and we are fully committed to resolving this, an Atlassian spokesperson said. Our global engineering teams are working around the clock to achieve full and safe restoration for our approximately 400 impacted customers and they are continuing to make progress on this incident.
At this time, we have rebuilt functionality for over 35% of the users who are impacted by the service outage. We know we are letting our customers down right now and we are doing everything in our power to prevent future reoccurrence.
The 400 impacted customers impacted by the outage represent around 018% of the companys 226,000 customers. The two weeks estimated time to repair the companys systems is also longer than the
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Currently, there are still active incidents with Jira Software, Jira Service Management, Jira Work Management, Confluence, Opsgenie, Statuspage, Atlassian Access, and Atlassian Developers, according to the companys status page hub. Jira is a software issue tracking product, while Confluence is a corporate wiki. Opsgenie is an alerting and incident response tool and Atlassian Access is an identity and access management service.
The outage comes after Scott Farquhar, Atlassians co-founder and co-CEO, revealed in October 2020 that the company will stop selling licences for on-premises products from February 2021 and will discontinue support three years after, on February 2, 2024. The company is aiming to discontinue its server products and move its products and services to the cloud.
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Atlassian needs two weeks to fix cloud outage - IT PRO
Building distributed systems requires effective developer teams – ComputerWeekly.com
When building a web app in previous years, it was common to have a server in a centralised datacentre that would be able to run your application. As usage grew, you would address scalability bottlenecks as they came up.
Nowadays, web apps are being built to scale from the start. Code is increasingly run on serverless platforms, in isolated virtual sandboxes that may well only exist for however long it takes to send a response back to the user. File storage and databases are increasingly managed for developers, without them ever needing to configure their own hardware.
One of the advantages of this shift is that code can live at the network edge, at internet exchange points that connect consumer ISPs to cloud hosting providers, allowing for low-latency loading times. This change necessarily means that code lives in multiple servers around the world from the point it is first deployed, rather than when scalability is needed.
Software systems that, years ago, we would have built to be centralised, are now distributed systems. These practices are even making their way into core datacentres, with technology such as Kubernetes being deployed to scale up applications automatically in virtual containers.
Over recent months, it has become apparent that some technology organisations are struggling to cross this divide, in particular, companies where software is managed as a central monolith (often purported to be a monorepo) without well-defined communication structures between the different parts of the system. Distributed systems are effective in simple systems with scalable communication structures.
Conways Law is a well-known adage in software engineering management that states: Any organisation that designs a system (defined broadly) will produce a design whose structure is a copy of the organisations communication structure.
In other words, your organisation design ultimately reflects the architecture of your software. Low-trust, centrally managed organisations will struggle to build distributed systems with effective communication structures.
To succeed in building distributed systems, you need skilled engineers who are managed effectively and motivated with the right incentive structures. This means that a culture of experimentation and psychological safety lies at the heart of building web services on the next generation of cloud technologies.
Junade Ali is an experienced technologist with an interest in software engineering management, computer security research and distributed systems.
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Building distributed systems requires effective developer teams - ComputerWeekly.com
OpenMetal Joins the Open Infrastructure Foundation – PR Newswire
VIRGINIA BEACH, Va., April 12, 2022 /PRNewswire/ -- Open source software and community advocate, OpenMetal, is increasing its commitment to open source, building upon an Open Infrastructure Foundation (OIF)membership.
OpenMetalbelieves it's critical to build in monetary and operational support while delivering benefits such as cost transparency, flexibility, and technology freedom. Now our open source commitment is increasing with the Open Infrastructure Foundation. "We believe in the Open Infrastructure Foundation because the mission is not to monetize their projects by crippling the open source version," Todd Robinson, OpenMetal President continues, "but to provide their full powered projects to the world as is."
Open Infrastructure Foundation's (OIF) goal is to build an open infrastructure for the next decade by solving hard infrastructure problems with larger markets. There are new demands being placed on infrastructure that are being driven by modern use cases such as: containers, AI, machine learning, 5G, NFV, and edge computing. OIF is building a community to write open-source software that addresses these infrastructure markets. The Foundation wants to ensure that the solutions to these demands are developed in the open, using the same transparent and proven approach to open source.
"Foundation members like OpenMetal play a vital role in making community-driven software development work,"said Mark Collier, COO of the Open Infrastructure Foundation. "The engagement and active participation of hosted private cloud providers is critical in bringing the voice of bare metal providers into the development roadmap. The support of OpenMetal as a member is a powerful confirmation of the vision and direction of our community, and we're looking forward to their participation in building the next 10 years of infrastructure software."
As a Silver Member, OpenMetal will be an exhibitor at the OpenInfra Summit in Berlin June 7-9, 2022. Our dedicated team of engineers will be at the event to meet with attendees and offer a live demonstration of how easily accessible we've made On-Demand Private Clouds for customers to deploy within 45 seconds. Save your seat now, here.
Experience OpenMetal On-Demand Private Clouds for YourselfExperience the ease and speed of building an OpenMetal On-Demand Private Cloud on OpenStack. Request an online test drive and limited-time trial at: https://openmetal.io/free-trial/.
For more information on OpenMetal, visit https://openmetal.io
LinkedIn: OpenMetal.ioTwitter: @OpenMetal_io.YouTube: OpenMetalFacebook: OpenMetal.io
About OpenMetalOpenMetal, a division of InMotion Hosting (IMH), is an infrastructure-as-a-service (IaaS) company delivering cloud and cloud-based technology services that enable easy use of complex open source options to provide greater performance, productivity, and profitability for companies of all sizes. As a strategic member of the Open Infrastructure Foundation (OIF), OpenMetal is committed to empowering individuals by themselves or within teams to meaningfully contribute to the larger open source community to foster innovation that benefits all.
About OpenStack Infrastructure FoundationThe Open Infrastructure Foundation (OIF) builds communities that write open source infrastructure software that runs in production. With the support of over 100,000 individuals in 187 countries, the OIF hosts open source projects and communities of practice, including infrastructure for AI, container native apps, edge computing and datacenter clouds.
Media Contact:Tim Monner[emailprotected]877-728-9664
SOURCE OpenMetal
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OpenMetal Joins the Open Infrastructure Foundation - PR Newswire
Top 5 Cloud Platforms to Scale up Your Business in 2022 – Analytics Insight
Cloud computing and cloud platforms provide businesses with an alternative to establishing their own infrastructure.
The market for cloud services and platforms is quickly expanding. Modern technologies such as IoT, big data analytics, artificial intelligence, and even web and mobile application hosting need a large amount of computational power. Cloud computing and cloud platforms provide businesses with an alternative to establishing their own infrastructure. Anyone who has access to the internet may enjoy scalable computing capacity in a plug-and-play manner with cloud computing. Many firms provide cloud platforms for app development, administration, and deployment.
Here are the top 5 cloud platforms of 2022.
Amazon Web Services (AWS) is an Amazon business (a leading company in eCommerce). Amazon Web Services (AWS) provides on-demand cloud computing services such as storage, data analysis, and so on. Amazon offers its services to individuals, businesses, and governments, with a staggering 35% market share. Amazon Web Services members may access a full-fledged virtual group of computers at any moment, based on their needs. The full service is accessible over the internet.
Amazon is often regarded as the most powerful and adaptable cloud service provider.
Google Cloud Platform, or GCP, is the moniker given to Googles public cloud computing offerings. It provides services in all main areas, including computation, machine learning (ML), storage, networking, and the internet of things (IoT). It also provides cloud administration, security, and development tools. Google Cloud Storage is a dynamic storage system that can hold SQL (Cloud SQL) and NoSQL (Cloud Datastore) databases.
Users can host workloads on the Google Compute Engine. Google App Engine provides software developers with access to Googles on-demand hosting as well as a software development kit (SDK) for developing apps that operate on an app engine.
Microsoft Azure (previously Windows Azure) is the companys cloud computing service. This service, which is primarily available through Microsoft-managed data centers, has proven to be a dependable solution, particularly for Microsoft evangelists. Like the preceding solutions, it aids in the creation, testing, deployment, and administration of applications and services.
The Windows Azure platform is used to run programs on Microsofts servers. This code has permission to access local storage systems. SQL Azure, although not a full SQL Server instance, can be coupled with SQL Server. Security elements like authentication, security, and so on are enabled by Azure AppFabric, which allows apps on your LAN to interface with the Azure cloud. Ultimately, it is a full suite that enables application development, management, and security.
DigitalOcean is a cloud hosting firm based in the United States that released its first server in 2011. Since 2011, the modest start-up from New York City, New York has grown to have a customer base of over 500,000 developers.
DigitalOcean has pushed the notion of employing a Solid State Drive (SSD) to create a developer-friendly infrastructure that allows DO customers to rapidly and effectively transfer projects and enhance output. Enterprise clients of DO may simply utilize the benefits of scalability by executing projects across various platforms without sacrificing performance.
IBM Bluemix is an IBM cloud computing service that includes platform as a service (PaaS) and also infrastructure as a service (IaaS) solution. Users of Bluemix IaaS may utilize the internet to deploy and access virtual compute power, memory, and networking. The IBM service offerings can be employed in a public, private, or hybrid format, depending on the needs of the company.
The IBM Bluemix PaaS is built on the Cloud Foundry opensource framework. Developers may utilize IBM services to build, manage, execute, and deploy scalable apps for both public cloud and on-premise settings. IBM Bluemix supports the following programming languages: Java, Node.js, PHP, and Python. The solution may potentially be expanded to accommodate more languages.
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Microsoft adopts RISE with SAP for internal migration to S/4HANA – CIO
Microsoft has begun migrating its internal SAP systems to S/4HANA under the RISE with SAP umbrella.
In choosing RISE, Microsoft is making SAP responsible for the licensing, technical management, hosting and support of its SAP applications under a single SLA although ultimately Microsoft will host its S/4HANA instances in its own Azure cloud, and some of the migration work will be performed by third parties.
The migration to S/4HANA will serve a dual purpose for Microsoft: modernizing its legacy SAP systems before the end of mainstream support in 2027 and demonstrating to customers that it is capable of hosting and running one of the largest and most complex SAP installations in the world within the RISE framework.
All three major cloud providers host SAP applications for their customers, and all three run at least some of their internal financial systems on SAP. Microsoft has run SAP internally since at least 1995; Amazon.com is reported to have turned to SAP for its finances in 2008, while Google parent Alphabet replaced some of its Oracle financial systems with SAP in April 2021. Microsoft, though, is the first to adopt the RISE with SAP offering.
Microsofts engineering team is no stranger to complex SAP projects: In February 2018, it completed the migration of internal legacy SAP systems from dedicated servers to its Azure cloud, a stepwise process that now provides it with a model for managing the S/4HANA migration.
It helped us to tune our Microsoft cloud to run SAP environments, highly complex, large-scale environments, the largest in the world, said JooCouto, vice-president of the SAP business unit at Microsoft.
Couto is more used to helping joint customers of SAP and Microsoft move their applications into the Azure cloud but has been heavily involved in discussions with his colleagues at Microsoft Digital, the companys internal IT services organization, about the S/4HANA migration.
Although the companies are only now announcing the deal, work on the migration has already begun.
We started a few months ago, said Couto. We are in the planning and assessment phase. In some elements we are already going into a deep dive and understanding how we can adjust our own internal operations and how the services will be provisioned, how the SLA will be delivered.
Among the questions to be answered, he said, are who will deliver which services, and how will integrations be made to surrounding Microsoft systems that are not part of the RISE offering.
Understanding the lie of the land before moving anything is important, as Microsoft has one of the largest and most complex SAP installations in the world, serving multiple business units and also managing its core finances. The systems must cope with sales of products, services, and subscriptions to businesses and to consumers.
We have a full portfolio of core finance and operations systems of record anchored on SAP systems, but we also have many other applications from SAP running at Microsoft, from SuccessFactors to Integrated Business Planning, said Couto.
Its not just the scale of Microsofts SAP environment that makes migration a challenge, but also the degree of customization.
Like the vast majority of large SAP customers, our system has been very highly customized. We have invested heavily in high degrees of automation and high degrees of integration with multiple other systems in-house, said Couto. That makes it even more exciting, lets put it this way, to go through this journey.
To ensure that things dont become too exciting, Microsoft is focusing on migrating just three areas of its business for the first phase of the project, working directly with SAP and without the support of a systems integrator.
Couto said he expects to be able to announce the results of this first phase later in the year, and that other partners will become involved after that, as the migration process scales up.
Its definitely going to be a multi-year project for us taking into consideration that we also want to leverage the opportunity to build new levels of services, new integrations, new innovations that we can make available for customers, he said.
SAPs head of strategic engineering partnerships, Stefan Goebel, said that unravelling decades of customizations will be a challenge for Microsoft, but not the biggest.
Change management is definitely going to be the largest challenge to begin with, regardless of whether its SAP or anything else. If you have software that was initially installed 20 years ago, thats just going to be a big piece of work.
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Microsoft adopts RISE with SAP for internal migration to S/4HANA - CIO
Find the Right Business Software For Your Plumbing Company – Contractor Magazine
By Tony Nicolaidis, Chief Revenue Officer of Successware
Business management software can offer scalability for a plumbing business looking to streamline operations, reduce administrative work, digitize files, and more. Yet, the process of identifying the right business management software can be overwhelming considering all the solutions out there. Here are the top features to look out for in business management software and the reasons these innovations will help your business grow.
The most important aspect to any growing business is the ability to collect, retain, and analyze your data. This should be one of the main functions of your business management software. Reporting on metrics allows you to determine what is working in your business and what is not.
Typically, an analytics-driven reporting dashboard will give you access to key performance indicators (KPIs) such as total revenue, gross margin, cost of goods sold, EBITDA, job history, and technician productivity. Reporting tools will allow you to combine that data into a high-level overview. You should also look for software that allows you to pull reports on all things within the software, such as Accounts Receivable and Payable, Commissions, Equipment, Inventory, Jobs, Marketing, Purchasing, and Agreements.
Even more valuable than the ability to access reports is the ability to customize them for your particular business. For example, a plumber will have different needs versus an HVAC technician, or a small business versus a larger company. Make sure your business management software is flexible and customizable enough for your business needs.
From your customers to your employees, anyone interacting with your brand expects communication and operations to be accessible and efficient. Your business management software should alleviate the pain-points that come with administrative work and reduce unnecessary paperwork.
An omni-channel communication platform built directly into your business management system is an excellent tool to assist with customer service functions and to offer your customers a better experience. Certain platforms will integrate with soft phone system, allowing you to track and log customer calls, retain customer call history, and store customer details, assisting you in your marketing efforts. You will have the ability to conduct inbound and outbound calls and send texts and emails all from the same communication platform. These omnichannel solutions also will auto assign the lead source based on the phone number the customer dialed, eliminating the need for your customer service rep to ask, how did you hear about us?
As always, customers are looking for convenience. If they are able to book appointments online through your software, your brand will feel more accessible. On the dispatchers end, booking online automatically fills available time slots, making the dispatch board more streamlined. As for the business owner, a digitized system allows employers to assign technicians to jobs based on their availability, skill sets, and travel distance, helping you to get the right technician to the right job.
When on the job, a business management software that is integrated with a mobile application can reduce paperwork for technicians through functions such as online payment processing, digital forms and invoices, and more. Technicians can get their jobs done more efficiently and digitally, allowing your business to offer a professional and modern experience to your customer.
You may be familiar with traditional hosting, where you can pay for a set amount of storage space on a server. Traditional hosting enables information to be accessed only from specific locations and puts the responsibility on the business to maintain and update the server.
On the other hand, cloud hosting stores data virtually across multiple servers and data centers that can be accessed from anywhere with a Wi-Fi connection. Cloud hosting has been found to be more cost-effective, convenient, and customizable, which is why so many businesses have shifted to the cloud in recent years. Benefits of the cloud in business management software include:
Uptime: Cloud hosting offers the ability for their servers to be accessed with an internet connection. If one server goes down, another takes over immediately, which means the system is more reliable overall.
Data Backup and Disaster Recovery: With the ability for data to be accessed through remote servers, data can be backed-up and retrieved in data centers throughout the country. Therefore, if there is an outage or system failure, your data remains secure.
Storage: With the cloud, you can add or reduce resources like bandwidth, storage, RAM, and more based on your overall usage. As a result, businesses will pay only for the amount of storage needed for their particular operations.
Security: Cloud hosting offers Artificial intelligence (AI) and firewalls to keep data extra secure from hackers wielding malware or viruses. In addition, files stored in the cloud are typically encrypted or scrambled, making it difficult for cybercriminals to access. The cloud provider also manages updates to security settings, reducing the administrative tasks of your teams.
Work From Anywhere: If you have a Wi-Fi connection, you can access your business data and information from anywhere in the world. Simple as that!
It is easy to see the appeal of business management software and harder to narrow down what features will benefit your business the most. Overall, innovations in cloud hosting, reporting, and operational functions are universally helpful to plumbing businesses. Most importantly, business management software should enable your brand to run more efficiently and bring your company to the next level of growth.
Tony Nicolaidis is the Chief Revenue Officer of Successware, a business management software company for the home service industry. In his current role, Tony leads sales, sales operations, and customer success. He is also critical to the development of Successwares future growth strategy. Prior to joining Successware in 2020, Tony gained more than 30 years of experience in the contractor space through various positions at brands such as Stanley Black and Decker (SBD).
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Find the Right Business Software For Your Plumbing Company - Contractor Magazine
Photo Gallery of Information Technology Showcased at HIMSS22 – Imaging Technology News
This gallery includes photos of information technology from across the expo floor at theHealthcare Information and Management Systems Society (HIMSS)2022annual meeting annual meeting March 14-17, 2022, in Orlando.
HIMSS22 hosted nearly 29,000 attendees on-siteand on HIMSS22 Digital who attended for the education, innovation and collaboration they need to reimagine health and wellness for everyone, everywhere.
HIMSS22 also brought 1,000+ exhibiting companies to the exhibit hall of the Orange County Convention Center, where they showcased cutting-edge technology, presented innovative products and services, and held more than 250 education sessions on the show floor.
According to the society, the global health conference generated $102 million in economic impact for greater Orlando. Attendees, exhibitors, speakers and staff at HIMSS22 in Orlando followedhealth and safety requirements, which were developedwith due consideration for prevailing public health guidance, legal guidelines and industry practices.
CLICK on the images below to show the caption information.
Do you have photos from HIMSS22 that you'd like to add to this gallery? Image submissions with caption information can be sent to [emailprotected].
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Photo Gallery of Information Technology Showcased at HIMSS22 - Imaging Technology News