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IT process automation will evolve from and replace workload automation (Shown: DEC Flip Chip assembly line, 1967) Image: Eric Fischer/Flickr
For the past 18 months or so, one of the recurring anecdotes that Ive heard has been around line of business staff engaging the public cloud to run projects without first engaging IT.
To business person, the advantage is being able to circumvent the IT project backlog, CAPEX controls and the IT department all together. The likely motivation is to accelerate project delivery and relieve the headache of internal red tape. To corporate performance, this can hurt the bottom line through the cost of un-optimized public cloud engagement and also through un-integrated project development and application management. To the IT organization, this deteriorates control of application and infrastructure processes and widens the gap between IT and the business.
Enterprise IT must move strongly to centralize cloud engagement or risk losing more than just control over application and infrastructure processes but, on a broader level, its relevance as a ready and effective partner to the business.
In an effort to regain control, IT departments are making efforts to move toward a service model, where computing capacity is perpetually available for every changing need of a dynamic organization.
For some, the answer is private cloud. However, many are finding similar CAPEX and management challenges to the ways of the past where servers were provisioned internally for peak demand. For others, its a move to public cloud. However, the majority of those initiatives are young and recent research from Enterprise Management Associates indicates that 70% of IT organizations had to redo or rethink cloud initiatives after initial deployments.
Whatever the case, the need for centralized cloud engagement and overall centralized management of applications and infrastructure remains. Crack that nut and a cascade of benefits awaits.
In the rush to cloud, what many companies are missing is the larger opportunity that is created by a simple layer that spans all computing needs the workload itself. The workload is core to centralization (and regaining control). Consolidating the organization-wide computing workload requirements onto one platform that can automate the delivery of computing capacity across a heterogeneous infrastructure is a key step toward the Holy Grail of IT-as-a-Service.
Cloud is critical in this process as it helps optimize resource utilization to workload demands. Private, public, hybrid or uber it doesnt matter. Workloads need to run and it is ITs job is to ensure sufficient capacity to meet workload demands while exceeding SLAs.
As alluded to earlier, companies used to provision servers and resources for peak demand and paid the price for underutilization during low workload demand. Cloud provides the ability to match workload demand with capacity supply in a pay for what you consume model. IT process automation (ITPA) is required to ensure the capacity curve tracks closely to the workload demand curve, effectively eliminating the costs associated with idle assets between workload bursts.
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Automatic for the Cloud: ITPA Delivers Continuity
Bitcasa, a consumer cloud services startup, launched a public beta of its unlimited cloud storage service on Wednesday.
The service claims to deliver "unlimited storage" by compressing data and de-duplicating files from multiple users, rather than simply storing all of each user's files on its servers. If multiple users have the same file saved, Bitcasa saves pointers to the files rather than copies.
De-duplicating data across users has raised eyebrows among industry watchers. But the company says that file encryption occurs on the client side, keeping the user's files safeguarded from intrusion by the company or other users, concerns that have potentially slowed the adoption of consumer cloud storage services.
On Mac, PC and Linux desktops, Bitcasa integrates with the operating system, such that the system will indicate that a file stored through Bitcasa is local, according to CEO Tony Gauda. Bitcasa works on mobile devices using HTML5.
When there is a connection, local devices communicate with the cloud by streaming, rather than through discrete uploads and downloads, potentially speeding things up.
"We intercept the file system calls and fool the operating system into believing that the files are actually local on the device," Gauda explained. "We stream them to and from the cloud in real time, but we cache a lot of that information locally on every device. You can have a terabyte of information and only 16 gigs will be cached locally, but those are the 16 that you use most often."
The novel storage method holds out the promise of smoothing over access disruptions, a common complaint about cloud storage. If a user is travelling with an iPad, for example, and loses Internet access, with Bitcasa she can at least access the files she uses most frequently and those she has set to save to her device.
Gene Ruth, a research director at Gartner, said the startup offers improvements to the cloud storage market from a consumer's perspective, but the question is whether it can deliver.
"There's a lot of things they have to get right because this file sync and share business is not that easy," Ruth said.
Bitcasa will likely fail early if it fails, since at US$10 a month for unlimited storage, customers will almost certainly come apace, Ruth said. And if it succeeds, it will likely force the rest of the consumer cloud storage market to abandon storage limits.
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Bitcasa Cloud Service Launches Public Beta
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