One of the first tasks Tom Doria was charged with when he was brought on board as CIO of SeneGence International late last year was to evaluate cloud services for ERP. The global manufacturer and multilevel marketing company for womens cosmetics is experiencing tremendous growth and its platform couldnt match the pace needed for the company to remain competitive, says Doria.
We have been using an ERP package that was designed more for a small or medium business market and didnt have the extensibility and scalability capabilities that we were looking for to run a Fortune 500 company, he says.
Doria is in the throes of evaluating all the major players in the ERP space, but has no doubt the cloud is the future home for SeneGences core business apps.
In fact, while he continues his research, as an interim step, Doria has already moved all the companys Acumatica ERP processes into Microsoft Azure to take advantage of what he calls scalability and survivability.
[ Check out our guide to enterprise resource planning (ERP) and learn the 10 early warning signs of ERP disaster. | Get weekly insights by signing up for our CIO Leader newsletter. ]
He has no illusions that a full-blown migration will be a quick or easy process. Implementing an ERP package is not an instantaneous journey; it takes 12 months or potentially longer. But Doria is convinced it will be well worth it and be a panacea for helping SeneGence address the needs of a high-volume business that operates 24/7/365.
SeneGence is by no means alone. By 2020, the organizational norm will be hybrid ERP environments, where a combination of on-premises and cloud-based models will be deployed, according to PwC.
Gartner projects at least half of large enterprises will successfully implement a software-as-a-service strategy by 2025 and run their core ERP systems in the cloud. The reasons mirror why other workloads and apps are steadily being moved to the cloud: scalability, reliability, elasticity and cost savings, to name a few. IT leaders also say maintaining hardware, software and infrastructure is no longer a core part of their business, and freeing up IT resources enables staff to play a more strategic role in helping their organizations be innovative and competitive.
Businesses need to think differently than they did 20 years ago, explains Michael Guay, research director of ERP strategy at Gartner. When it comes to deciding whether to move an ERP system to the cloud or keep it on-premises, Guay tells clients they need to strike a balance between the functionality I get and how much of a good fit is it, versus going with best of breed, which will make my life more complicated because it means more vendors and more products in the mix.
Its not an either-or proposition, he adds. The reason a lot of people were dissatisfied with their ERP system [was because] the decision was not Should I buy from one or two vendors if you were an Oracle shop you bought from Oracle. Often, that meant you had a functional app that didnt suit the needs of the business, so you had to customize a solution and that leads you down a very bad path.
By contrast, most cloud vendors allow you to extend a suite without having to modify the code, Guay adds.
Human resources systems, for example, are a natural fit for the cloud because there is not a tremendous amount of integration required for them to work with other systems, he says. In that case, an organization might opt to buy its financials and HR systems from the same vendor. Its important to look at the functionality the systems provide and determine whether they have so much data flowing between the two that it makes sense to get the components from the same vendor, or if they can buy standalone systems, he says.
The decision to migrate off-premises was clear-cut for the San Diego Tourism Authority, which had been using Oracles basic ERP system for about 10 years. By 2016, the system needed upgrading, but the non-profit organization didnt have the money, says Isabel Sauerbrey, vice president of information technology and operations at the tourism authority.
At the same time, Sauerbrey was tasked with eliminating $200,000 from her operating budget. After looking at systems from a few vendors, the tourism authority opted to migrate to Oracle Cloud. Between servers and hosting, it was much cheaper [to go to the cloud] than what I had, she says. So it really was a financial benefit to us.
The tourism authority was using Sitecore for its website, which was integrated with its Simpleview CRM system, and IT had also done some customizations. The system was hosted by a third-party managed services provider because they didnt have the infrastructure to manage it internally, she says.
We decided everything finance-related wed move to the cloud and integrate data between the website or the CRM system with the Oracle ERP system, using Oracle APIs, she says. At the same time, IT did a major cleanup. After 10 years you have a lot of stuff you think you need but dont, and we were able to simplify a lot of processes, says Sauerbrey. It was a big project. The [move to the] cloud was probably the easiest part.
The hard part was figuring out what data to get rid of and dismantling a massive website in an effort to simplify it by keeping only the most important components, she says. We cut a lot of the customizations we do that were on the website, and CRM features.
The migration process took between five and six months, and Sauerbrey says there were no surprises along the way. I didnt know what to expect, but to be honest, it went better than I expected. I was concerned about Oracle Financials for the cloud being a pretty new product for us.
But Sauerbrey soon found the system to be user-friendly and says it was easy to get staff transitioned. I spent a lot of time with the users to make sure they were comfortable and listened to them and made sure all their requirements were met, so by the time we went live they were pretty familiar with the product.
The ability to eliminate some of the licenses and outside services IT was using helped Sauerbrey reach her $200,000 in budget cuts. System upgrades are free, she says, which is something the tourism authority couldnt do before. Its a big thing for us because now I have faster access to new features, she says.
Access to the latest and greatest technology also held appeal for Wellesley College, which is using Workday Financial Management, Workday HCM, and Workday Student.
When Ravi Ravishanker, CIO and associate provost, came to the college over six years ago, the technology landscape was not up to snuff, he recalls. One of major recurring themes from constituents was the need for something new. Wellesley College was using Ellucian Banners student information system, which was perceived as not serving the community. Getting access to data was cumbersome because of the way the system was originally configured some 25 years ago. It wasnt the fault of the software, he notes.
Consequently, various departments were going out and purchasing new systems on their own and not thinking about the data security implications, Ravishanker says.
When the time came to upgrade, The choices you have in ERP are limited whether in the cloud or on-premises for higher ed, he notes. The major players, he says, are PeopleSoft, Jenzabar, Banner and Workday. Ravishanker felt the first three were not able to satisfy Wellesleys needs when he started looking, because one of his main strategic goals was to move to the cloud as aggressively as we can.
The reason, he says, was simple. I believe that [ITs] contribution to the institution is in educating my clientele on how to use the technology to improve teaching, learning and research and the administrative functions and not run a small technology company. I dont see value in running a data center and servers.
Wellesley College chose Workday in January 2016. If you take Banner or PeopleSoft, their origins are 30 years ago or slightly more recent than that, and its hard to take old, humongous software and radically change it to adapt to the cloud, he explains. By contrast, Workday evolved in the cloud.
Migrating meant offloading the responsibility of upgrades, maintaining infrastructure, uptime and network security. I dont have to offer that high-level of babysitting that these systems require, he says. We have a small staff and keeping up with all the changes in terms of data security is becoming harder and harder.
That sentiment is echoed by Rodney Nobles, chief information officer and chief security officer at Waukesha County Technical College, who has migrated the schools Banner ERP system. We no longer have to worry about our staff keeping the colleges most critical systems up and running, backups, problems or downtime. While Nobles still worries about outages, its in a different way. Now I have a wealth of talent at my fingertips who possess a wide range of knowledge that I do not have to keep inhouse, nor do I have the financial resources to hire.
Wellesley Colleges HR, payroll and benefits systems went live in Workday on Jan. 1, 2017, and the finance system went live on July 1. The third stage, the student module, will be migrated soon.
Between six and eight IT staff and a consultant have been involved in this very big, once in a lifetime undertaking, he says. So far there is high satisfaction among faculty, staff and students.
There havent been any issues with the migration; in fact, Ravishanker says users have been pleasantly surprised by what they could do now, such as submitting expense reports from a mobile device.
For those contemplating whether to move keep their ERP systems on-premises or move them to the cloud, the IT leaders all suggest figuring out what youre looking to accomplish, understand your processes and listen to users.
Goals vary from organization to organization, and far more important than technology is the notion of change management ... because no matter what you do, not everyone in the institution is going to be happy, says Ravishanker. So you have to really understand your culture and work with the people who are excited about the migration, but dont forget about people who are worried and anxious.
CIOs need to do their homework and take the time to really understand what the vendors offer, adds Doria. Many of the large providers that have been strong players in the enterprise space are still not fully mature in their cloud service offers, he says. Often, there is not full-feature parity between their legacy enterprise solutions and the new implementations in the public cloud.
Many of the capabilities promoted by sales teams are still wish-list items, he says, and some platforms may have geographic limitations, so what is available in North America might not be in Europe.
Doria says its also critical to learn about providers disaster recovery and business continuity plans, and understand what they really mean when they talk about uptime and availability, their service level agreements and the type of data centers they utilize.
As a CIO, you have to make a conscious decision on whether you want to be in the data services business and create what the large players are doing, or focus your time and attention and scarce resources on whats strategic to the business, Doria says. To continue operating their own infrastructure would consume more time and resources than would be reasonable and would distract from tactical and strategic initiatives IT needs to do to advance the business, he says.
The initial thought about moving to the cloud is its cost savings, he says. The reality is, its not cost that drove me to look at cloud, but the scalability and agility that comes with it, and the ability to take advantage of mature architecture that is ISO compliant, and that would satisfy my business continuity and security needs.
Error: Please check your email address.
More about 24/7GartnerISOLeaderMicrosoftMicrosoft AzureOraclePeopleSoftSitecoreWorkday
View original post here:
Cloud ERP: The rising alternative to hosting your own - CIO Australia
- Cloud Hosting Service Providers Market : Global Strategies and Insight driven transformation 2020 2026 - SG Research Sphere - September 29th, 2020
- Detailed Profiling of Managed Hybrid Cloud Hosting Market (Covid-19 Updated) Insights 2020 to 2026 | Amazon Web Services (AWS), Microsoft, Tata... - September 29th, 2020
- Two Scottish firms are listed on lucrative G-Cloud 12 framework - Insider.co.uk - September 29th, 2020
- What are the Key Benefits of NetApp Cloud Manager? - CIOReview - September 29th, 2020
- Airtel And Radware Partner to Offer Cloud Security Services to Businesses in India - GlobeNewswire - September 29th, 2020
- Health Care Cloud and Hosting Market Growth, Statistics, By Application, Production, Revenue & Forecast to 2026 - The Daily Chronicle - September 29th, 2020
- Application Hosting Market 2020 | What Is The Estimated Market Size In The Upcoming Years? - The Daily Chronicle - September 29th, 2020
- Cloud Hosting Service Providers Market 2020: Potential growth, attractive valuation make it is a long-term investment | Know the COVID19 Impact | Top... - September 29th, 2020
- Reporter's Notebook: I Live in the Best St. Cloud Neighborhood - WJON News - September 29th, 2020
- Pegasystems Inc expand its India leadership team - United News of India - September 29th, 2020
- Southeast Asia Web Hosting Services Market Research Report 2020-2026 By Players, Regions, Product Types & Applications | Amazon Web Services, AT... - September 29th, 2020
- Cloud 2020 In conversation with China Mobiles Eric Chiu - MyBroadband - September 29th, 2020
- An introduction to Alibaba cloud offerings - TechTarget - September 29th, 2020
- iland bridges major data protection gaps in Microsoft 365 - RealWire - September 29th, 2020
- TikTok won't be banned from US app stores. Here's why. - News@Northeastern - September 29th, 2020
- Railway Management System Market Will Reflect Significant Growth Prospects of US$ Mn during 2020-2025 with Major Key Player: ABB, Alstom, Ansaldo,... - September 29th, 2020
- Application Hosting Market Global Share, Segment Analysis, Growth Drivers And Forecast To 2028 - Crypto Daily - September 29th, 2020
- 2020 Call for Code Global Challenge Finalists Selected for Innovative Solutions to Take on COVID-19 and Climate Change - GISuser.com - September 29th, 2020
- Ace Cloud Hosting Announces Partnership With ICAT Systems - AiThority - September 22nd, 2020
- Jelastic PaaS Expanded for Educational Institutions with Reclaim Cloud Hosting - Web Hosting | Cloud Computing | Datacenter | Domain News - Daily Host... - September 22nd, 2020
- The travel forecast is uncertain, other than the presence of the cloud - PhocusWire - September 22nd, 2020
- Application Hosting Market Analysis, Revenue, Key Players, Trends, Growth, Size, Share and Forecast 2020 to 2028 - The Daily Chronicle - September 22nd, 2020
- Cloud-based solutions and hosting solutions are every country's overall development - Namibia Economist - September 22nd, 2020
- 5 IT spend trends to watch - CIO Dive - September 22nd, 2020
- U.S. Department of Commerce Publishes Transactions with ByteDance and Tencent That Are Prohibited Due to National Security Concerns Raised by TikTok... - September 22nd, 2020
- Cloud 2020 In conversation with Huaweis Ray Rui - MyBroadband - September 22nd, 2020
- GlobalOutlook enabling SMBs to be Productive during COVID-19 with its Fanatic Support - PR Newswire India - August 18th, 2020
- Jelastic PaaS Expanded for Educational Institutions with Reclaim Cloud Hosting in the USA, Canada and the United Kingdom - MyHostNews.com - August 18th, 2020
- Nuance Expands Availability of Cloud-Based Dragon Professional Anywhere Solution - Yahoo Finance - August 18th, 2020
- API integration of microservices needs more than a service mesh - Diginomica - August 18th, 2020
- Cloud Repatriation: Why It's More Than 'Just' Public Cloud Retreat - ITPro Today - August 18th, 2020
- Geotab Achieves FedRAMP Authorization for Its Cloud-Based Telematics Platform - Business Wire - August 18th, 2020
- Multi-Vital Ambulatory Monitor for COVID-19 Patients Launches in the US - - HIT Consultant - August 18th, 2020
- Technology Management Concepts Honored as a 'Top 100 VAR' for the 'Bob Scott's Top VAR 100' & the 'AccountingToday 2020 VAR 100' Lists - PR Web - August 18th, 2020
- Huawei is the main sponsor of the Cloud 2020 Conference - MyBroadband - August 18th, 2020
- Application Hosting Market 2020| Global Share, Comprehensive Analysis, Size, Covid-19 Analysis, Future Estimations and Key Industry Segments Poised... - August 18th, 2020
- In Contrast to 'Permanent Remote Work,' VMware Messaging Touts 'Return-to-Office' - Virtualization Review - August 18th, 2020
- New Island provides full ITSM capabilities from AWS with locally hosted BMC Helix - Intelligent CIO Africa - August 18th, 2020
- IT infrastructure that's agile - ITWeb - August 18th, 2020
- Jelastic PaaS Expanded for Educational Institutions with Reclaim Cloud Hosting in the USA, Canada and the United Kingdom - HostReview.com - August 10th, 2020
- Big Boom In Health Care Cloud and Hosting Market With A Growing CACR During 2020-2027| Med Tech Solutions Inc, Rackspace, Health Catalyst, OVH Cloud,... - August 10th, 2020
- Verizon Business Plans to Simplify and Accelerate E2E IoT Solution with Microsoft Azure - The Fast Mode - August 10th, 2020
- What you should know when creating your own website - MyBroadband - August 10th, 2020
- Palomino Inc. Completes Acquisition of GCIS Inc. to Grow Cloud Hosting and Business Application Support in Times of COVID-19 - Yahoo Finance - August 8th, 2020
- Cloud Infrastructure Services Market Research Report by Service Type, by Organization Size, by Deployment, by Vertical - Global Forecast to 2025 -... - August 8th, 2020
- Cloud Hosted vs. On-Premise vs. Self Hosted vs. Private Cloud PMS: All Platforms Have Advantages; Which is Right for You? | By Warren Dehan -... - August 8th, 2020
- Capital One to pay $80M penalty over 2019 data breach - Banking Dive - August 8th, 2020
- 16 reasons why you should move your backup to a NZ-hosted solution - IT Brief New Zealand - August 8th, 2020
- All PMS Platforms Have Advantages, But Which One is Right for Your Hotel? | - Hotel Technology News - August 8th, 2020
- Bare metal vs dedicated servers: which is the better web hosting option? - ITProPortal - August 8th, 2020
- Help For Caregivers Coming to St Cloud VA - KNSI Radio - August 8th, 2020
- [Webinar] eDiscovery In The Age of Cloud Applications: How To Collect From Slack - August 20th, 1:00 pm - 2:00 pm ET - JD Supra - August 8th, 2020
- Army transitions from Industrial Age to Information Age Fort Carson Mountaineer - fortcarsonmountaineer.com - July 25th, 2020
- Adobe Partners With Red Hat, Google Updates AI Offering and More CX News - CMSWire - July 25th, 2020
- Cloud Migration - COVID Effect - Story of Future - July 25th, 2020
- Pandemic shockwave shatters cultural barriers to cloud adoption - Daily Trust - July 25th, 2020
- How much it costs to build and host a website in South Africa - MyBroadband - July 25th, 2020
- Network Host Service Market to Grow Significantly With Increasing Advancements in Technology, Says QYR| AT&T, Google Cloud, GoDaddy - Owned - July 25th, 2020
- A CoE in IoT in Agriculture at Guwahati, Animation at Shillong and Emerging Tech-AR/VR Launched - Express Computer - July 25th, 2020
- Top 5 Things to Know in the Market on Thursday, July 23rd By .com - Up News Info - July 25th, 2020
- Cloud Hosting Service Market Size By Product Analysis, Application, End-Users, Regional Outlook, Competitive Strategies And Forecast Up To 2026 - 3rd... - July 14th, 2020
- Health Care Cloud and Hosting Market Comprehensive Survey on Demand by 2025 - Cole of Duty - July 14th, 2020
- Impact of Covid-19 on Application Hosting 2020-2027 with Focusing Key players like IBM, AWS, Google, Rackspace, etc - Cole of Duty - July 14th, 2020
- Google reportedly abandoned a cloud computing product for the Chinese market - The Verge - July 14th, 2020
- Southeast Asia Web Hosting Services Market Share, 5evelopment Status and Outlook by Players To 2020-2025 | Amazon Web Services, AT & T, Google,... - July 14th, 2020
- Migrating Your Clients to an Alternative Cloud Provider is Easier than You Might Think - Channel Futures - July 14th, 2020
- Managed Hybrid Cloud Hosting Market Size By Product Analysis, Application, End-Users, Regional Outlook, Competitive Strategies And Forecast Up To 2026... - July 14th, 2020
- Bullish Google looks to invest $10 billion over 7 years to digitize India - Livemint - July 14th, 2020
- Cloud Hosting Service Market Growth By Manufacturers, Type And Application, Forecast To 2026 - 3rd Watch News - July 8th, 2020
- Managed Hybrid Cloud Hosting Market Growth By Manufacturers, Type And Application, Forecast To 2026 - 3rd Watch News - July 8th, 2020
- Managed Hybrid Cloud Hosting Market: 2020 Global Industry Size, Share, Uses, Benefits, Trends, Growth Application, Key Manufacturers and 2026 Demand... - July 8th, 2020
- Y Soft announces YSoft SAFEQ Cloud, a New Family of Cloud-Based Print Services - What They Think - July 8th, 2020
- Industry VoicesRaynovich: The cloud is swallowing everything - FierceTelecom - July 8th, 2020
- Mohamed Arab Joins VPLS as VP of Cloud and Managed Services - PR Web - July 8th, 2020
- Dremio Dives Deep Below the Surface for the Industry's First Cloud Data Lake Conference - Business Wire - July 8th, 2020
- Astonishing growth in Cloud Communications Platform Market anticipates to grow at $ 4.4 billion by 2021, from 2016 to 2021, with CAGR of 26.8% with... - July 8th, 2020
- MediaOps' New 'Digital Anarchist' Streaming Video Platform Delivers Expert Content on What's Next In DevOps, Cybersecurity, Cloud Native and Digital... - July 8th, 2020
- Green House Data and Zerto Fast-Track Digital Transformation with Hybrid Cloud Resilience and Portability - MyHostNews.com - July 8th, 2020
- COVID-19 Impact On Cloud Hosting Service Providers Market Projection By Latest Technology, Global Analysis, Industry Growth, Current Trends And... - July 4th, 2020
- Sell-Side Technology Awards 2020: Best Cloud Provider to the Sell SideBT - www.waterstechnology.com - July 4th, 2020