GlobalOutlook enabling SMBs to be Productive during COVID-19 with its Fanatic Support – PR Newswire India

HYDERABAD, India, Aug. 18, 2020 /PRNewswire/ -- GlobalOutlook, a leading cloud transformationproviderwithits value-added cloud services - Cloud Infrastructure, Data Management & Business Continuityisenabling SMBsto maximize productivity. GlobalOutlook value-added cloud services make cloud adaptable and manageable for businesses of all sizes.

GlobalOutlook has been a pioneer in launching cloud hosted enterprise servicesformore than a decade backand works as an extended arm of customers. Providing reliable cloud services has been the hallmark of GlobalOutlook, and this has been possible through the world-class customer support team. GlobalOutlook team supports 700+ companies,50000 usersandthe team also migrated 100000+ emailboxes to Office 365 without impacting theirbusiness.

GlobalOutlook's customers are benefited from the extended global24*7supportwhen the whole world is fighting the COVID-19 pandemic and facing a peculiar challenge of most staff working from home. This situation demands 'Managed Services' which has a market potential ofUS$223.0 billion in 2020 to US$329.1 billion by 2025as per a report byMarketsandMarketsand GlobalOutlook team is totally geared up in focusing onManagedServices.

The company hasearned customer trust over the years withitsFanatic Supportand while attrition rate for customer loss is very high in this specific industry, GlobalOutlook's retention of Customersis overwhelming asthey have103customers retained for 5+ years,157 customers for more than 3 years and255 customers over 2 years now.

Speaking onoccasion,Mr Dayakar Puskoor, Executive Chairman of GlobalOutlook, said, "We all have realized the importance of Cloud communication and collaboration during this pandemic time. There arelot ofcommunication tools available for freeor at cost but lackofrequired Supportleads to underutilisation.Besides customers would like to use all thefeaturesof the product or tools they procure but due to lack of adequatesupportorknowledge,usage is minimised. GlobalOutlookunderstands this shortcoming and provides 24*7Fanatic Support."

"Email Servicemanaged by GlobalOutlook comes with integrated tools that let us manage, share and edit documents, calendars, task lists and schedule meetings with colleagues, partners and customers. The wow factor is the customer support from GlobalOutlook," said Mr. Sreekanth Ch,GM IT Operations at Greenko Group.

"GlobalOutlook has been a great partner since last 5 years. GlobalOutlook worked like an extended team of my company in these trying times of COVID-19 Pandemic giving us comfort and confidence. Their level 1 & 2 Support is a great value add and in rare cases the problem is escalated to OEM. They have always come up with value added productivity solutions and kept us ahead," said Mr. Pavan Peechara, President and CEO of Adaequare Info Pvt Ltd.

About GlobalOutlook

GlobalOutlook is a pioneer in providing cloud-based communication and collaboration solutions with value-added services like Business Continuity, Cloud Infrastructure, Data Management. Collaboration & Communications to its customers. GlobalOutlook started its operations as India's First Hosting Services company in 2009 and is a First Microsoft Cloud Solution Provider (CSP) in India and later in United States.

Media Contact

Shravan MedempudiWrightfont Digital[emailprotected]

SOURCE GlobalOutlook

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GlobalOutlook enabling SMBs to be Productive during COVID-19 with its Fanatic Support - PR Newswire India

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