Google Cloud partially fixes load balancer SNAFU that hit Discord, Spotify, others today – The Register

Updated Google Cloud suffered a brief outage, seemingly bringing down or disrupting a whole bunch of websites relying on its systems.

If you've had trouble accessing Snapchat, Discord, Spotify, Etsy, retailers like Home Depot, and others today, this is likely why: a fault developed in Google Cloud's networking infrastructure, resulting in websites throwing up 404 errors. Netizens found themselves unable to log into or use certain services properly.

The good news is that, by now, the IT breakdown has been resolved in that sites using Google's cloud-based load balancers should work again.

The bad news is that Google's customers can't update their load balancing configurations until the web giant gives the word, and when that will be isn't known.

The outage was acknowledged by Google at 1010 PST (1810 UTC), about 35 minutes minutes after websites apparently started going wrong, and a fix was deployed within a few minutes to stop the "page not found" errors. Since that update, though, changes by customers to their external proxy load balancers are being ignored.

According to the tech titan's status page:

The load-balancing blunder had a knock-on effect of temporarily disrupting Google Cloud's App Engine, Cloud Functions, Apigee, and Cloud Run services.

We'll let you know when Google considers this situation fully restored.

"The issue with Cloud Networking has been resolved for all affected projects as of Tuesday, 2021-11-16 11:28 US/Pacific," Google said on its status page, noting the issue has been fully fixed.

"Customer impact from 10:10 to 11:28 US/Pacific was configuration changes to External Proxy Load Balancers not taking effect. As of 11:28 US/Pacific configuration pushes resumed."

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Google Cloud partially fixes load balancer SNAFU that hit Discord, Spotify, others today - The Register

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