Cloud Hosting

Markham, Ontario - Independent operators in 2020 have a decision to make. Many have older property management systems (PMS) that are fully depreciated, but their hotel software does not leverage current technologies, such as mobile browser or self-hosted environments. In some cases, vendor upgrades may force operators into a vendor supplied cloud-hosted option. Often, legacy systems do not meet the newest mobile guest experience and communication technology requirements. Also, many legacy systems lack the flexibility to interface easily through APIs with the hundreds of modern 3rd party systems in use today. Flexibility in deployment alone can be a driving factor for hotel software decisions. Other factors shaping system platform decisions may be based on communications reliability, security in where hotel data is stored, as well as the need to use existing network infrastructure versus the extra cost associated with a full platform change.

With continuing concerns over security, data privacy and operating system and hardware obsolescence, their decision is not 'whether to upgrade,' but if they should upgrade their current PMS, even if this means moving to vendor-imposed hosting platforms, or explore flexible options in the market.

All platforms have advantages. This paper looks at why some independent operators made the choice to move their property operations to the cloud or remain on-premise. Maestro PMS offers scalable cloud, self-hosted, and on-premise PMS solutions that leverage the latest mobile and web-based technology. Maestro's systems enhance the digital guest experience, integrate and improve staff productivity, and provide independent operators with complete autonomy in selecting the best system and platform for their operation.

Independent multi-property operations in the Cloud

Choosing a tech partner and functionality that fulfills your operational requirements is the most important system decision criteria - the platform must support this. "If a property does not have a reliable high-speed Internet connection, an on-premise system will be best," said Warren Dehan, Maestro PMS President. "Our company provides a flexible PMS with a browser user interface option that runs on a property's on-premise network. This option simplifies infrastructure needs for an on-premise system and gives you the best of both worlds without compromising PMS features." Dehan noted that Maestro is also available as an on-premise Windows-based solution. Maestro PMS offers a sophisticated feature-equivalent browser-based cloud solution. "Maestro is Maestro, with the full complement of features and capabilities, whether a hotel is using it on-premise or in our hosted cloud."

Self-hosted multi-property operations on a centralized corporate server

Where Cloud is best: Mobile operations across a large property

Since many of Glen Eyrie's buildings are separated by long distances, Wi-Fi communication between each check-in point and the property's central database was essential. "We installed the Maestro Web Cloud system because the company has a track record of successful installations with independent operators and strong North American support on a flexible platform," said Starkweather. "Maestro Web PMS was better for us than an on-premise system. It reduced our overall IT requirements and ensured that all data was securely managed and backed up in the Cloud by a proven system company."

Maestro Web Suite transformed Glen Eyrie's entire operation and improved their guest experience. Starkweather said. "We use Maestro in the Cloud to simplify our processes. I can remotely monitor property operations from anywhere on my mobile device which saves time. Plus, we are able to offer guests more personalized service from our many buildings and provide online communication so they rely less on the telephone."

Cloud or on-premise - Select a proven tech partner that has experience with both platforms

The Maestro Property Management System is the preferred hotel software for independent hotels, resorts, conference centers and multi-property groups. It delivers flexible and scalable deployment options with an identical full-featured web browser or windows solution available in the cloud or on premise. Click here for more information on how to engage and socialize with Maestro PMS.

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Original post:
Hotel Operations in The Cloud: What Are Your Options? - Hospitality Net